Ryan Mortola
Tuckerton
Summary
Operations, purchasing, and industrial sales professional with extensive experience in distribution, inventory management, customer operations, procurement coordination, and team leadership. Proven track record managing multimillion-dollar accounts, improving customer retention, leading branch operations, and developing vendor and customer relationships within industrial and manufacturing environments.
Overview
16
16
years of professional experience
Work History
Technical Solutions Representative
Ryan Herco Flow Solutions
01.2025 - Current
- Manage industrial fluid handling and process solution accounts across manufacturing and industrial sectors.
- Coordinate quotations, inventory availability, purchasing support, and supplier communication.
- Develop relationships with plant managers, engineers, maintenance teams, and purchasing departments.
- Support customer projects through order management and operational coordination.
- New Jersey
General Manager / Outside Sales Representative / Customer Solutions Consultant
Fastenal
01.2014 - 01.2025
- Progressed through multiple leadership and sales roles with increasing operational responsibility.
- Directed branch operations, inventory management, purchasing coordination, and customer account development.
- Generated over $1.47M in annual sales with strong customer retention and national account growth.
- Managed teams of up to five employees and led employee training initiatives.
- Oversaw industrial vending machine inventory and replenishment operations.
- Ranked in the top 3% companywide for customer service performance.
- Multiple Locations
RMA Technician
Amazon Web Services (AWS)
Hermiston, OR
08.2021 - 05.2022
- Supported server hardware troubleshooting, repair processes, and equipment replacement.
- Coordinated RMA processes and supported operational workflows.
- Assisted with installation and removal of server and networking equipment.
Construction Laborer
Nighthawk Contracting
Barnegat, NJ
01.2010 - 12.2014
- Assisted with electrical, carpentry, fabrication, and construction projects.
- Interpreted drawings and installed electrical fixtures and fabricated components.
Education
High School Diploma -
Southern Regional High School
Manahawkin, NJSkills
- Operations Management
- Purchasing & Procurement
- Supply Chain Coordination
- Inventory Control & Logistics
- Vendor & Customer Relations
- Industrial Distribution
- Microsoft Excel & CRM Systems
- Team Leadership & Training
- Budgeting & Reporting
- B2B Sales & Account Management
Timeline
Technical Solutions Representative
Ryan Herco Flow Solutions
01.2025 - Current
RMA Technician
Amazon Web Services (AWS)
08.2021 - 05.2022
General Manager / Outside Sales Representative / Customer Solutions Consultant
Fastenal
01.2014 - 01.2025
Construction Laborer
Nighthawk Contracting
01.2010 - 12.2014
High School Diploma -
Southern Regional High School