Ryan Mundziak
Shawnee,Kansas
Summary
Expert in relationship building and adept at adaptive learning, consistently exceeding sales targets through innovative solutions and a customer service-focused approach. Successfully managed high-volume loan pipelines, achieving significant conversion rates.
Since joining the industry years ago, I found myself amazed over the lack of client advocates in mortgage lending. I strive to offer a better customer experience through personal relationship building and collaboration while providing a top-tier experience to every client, both initially and beyond. Buying or refinancing a home isn't something a consumer does every day, where these should not be treated as transactions, yet nurturing the relationships that build and promote repeat experiences and referrals.
Experience with most home loan types: VA, FHA,
Conventional, Jumbo, ARMS, DSCR, BSL and Portfolio Products where avaialble.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Retail Loan Officer
Fairway Independent Mortgage Corporation
2023.03 - Current
- Reduced processing errors significantly by implementing more stringent quality control measures during document review.
- Streamlined the loan application process for improved efficiency and faster approvals.
- Worked closely with clients throughout the entire loan process, addressing any questions or concerns promptly.
- Collaborated with underwriters and processors for timely loan closings, ensuring a positive borrower experience.
- Enhanced customer satisfaction by providing personalized loan solutions tailored to individual needs.
- Managed a pipeline of loans, prioritizing tasks effectively to meet deadlines consistently.
Senior Loan Officer
NASB - North American Savings Bank
2022.04 - 2023.03
- Collaborated with underwriting team to expedite loan processing times and ensure timely closings for clients.
- Developed strong relationships with borrowers, resulting in high levels of customer satisfaction and repeat business.
- Cultivated referral network with real estate agents, builders, and other professionals to generate new business leads.
- Successfully managed high-volume pipeline of loans, consistently meeting or exceeding monthly sales targets.
- Achieved high levels of client retention by providing exceptional service throughout the loan origination process.
Senior Mortgage Planer
First Federal Bank of Kansas City
2018.03 - 2022.04
- Managed pipeline efficiently to meet strict deadlines for loan applications, underwriting, and funding.
- Negotiated favorable terms for clients during the closing process, securing competitive interest rates and fees.
- Consistently met or exceeded established sales goals by developing a strong referral network with real estate professionals and past clients.
- Collaborated with underwriters to expedite loan approvals while adhering to stringent lending guidelines.
- Successfully navigated complex transactions involving multiple layers of financing, including subordinate liens and down payment assistance programs.
Finance Director / F&I Product Sales / Auto Sales
Hendrick Automotive / Cable Dahmer - Cadillac
2013.05 - 2018.03
- Streamlined financial processes by implementing efficient budgeting and forecasting systems.
- Mentored junior finance team members, fostering a culture of continuous learning and professional development within the department.
- Successfully managed multiple audits, ensuring accurate financial information was presented to external parties without discrepancies or delays.
- Established strong relationships with banking partners to facilitate access to essential funding channels.
- Assisted with recruiting, interviewing, and hiring new department employees.
Education
Trumpet Performance & Music Education
University of Kansas
Lawrence, KSSkills
- Adaptive Learning
- Customer service-focused
- Constant Client Communicator
- High Conversion Rate / Owns Personal Work
- Relationship building and management
- Collaborator
Affiliations
- NMLS 1728827
- Referral Madness - Northland Member
- ACA - Business Club - Overland Park Member
Certification
JM&A Finance Certifications
NMLS State and National License
Timeline
Retail Loan Officer
Fairway Independent Mortgage Corporation
2023.03 - Current
Senior Loan Officer
NASB - North American Savings Bank
2022.04 - 2023.03
Senior Mortgage Planer
First Federal Bank of Kansas City
2018.03 - 2022.04
Finance Director / F&I Product Sales / Auto Sales
Hendrick Automotive / Cable Dahmer - Cadillac
2013.05 - 2018.03
Trumpet Performance & Music Education
University of Kansas
JM&A Finance Certifications
NMLS State and National License
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