Summary
Overview
Work History
Skills
Certification
Timeline
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Ryan Munoz

Winnemucca,NV

Summary

I am seeking a full-time position that offers professional challenges and allows utilization of strong interpersonal skills, excellent time management, and problem-solving abilities. Known for being hardworking and passionate, I have a strong sense of organization. Committed to supporting the team in achieving company goals, driven by the desire to provide for my family.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Motor Coach Operator

Coach USA
03.2023 - Current
  • Reduced accidents and maintained safety records by adhering to company policies and federal regulations.
  • Collaborated with dispatchers to communicate route updates or changes, ensuring accurate information was relayed to passengers.
  • Provided Transportation to mine sites 2 times a day.
  • Conducted pre-trip and post-trip inspections of bus for safe operation for 2 ruyns a day.
  • Delivered excellent customer service by responding to inquiries, resolving issues, and providing assistance as needed.

Shift Supervisor

Pilot Flying J
10.2021 - 12.2022
  • Responded to and resolved customer questions and concerns.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Developed job assignments for Fuel Desk Associate team, planned production schedules and strengthened organization of task flows

Fuel Desk Cashier

Pilot Flying J
08.2021 - 10.2021
  • Processed various forms of payment for gas, merchandise and diesel transactions.
  • Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
  • Arrived on time and dressed professionally in clean company uniform.
  • Provided exemplary customer service by addressing patron complaints and providing accurate information

Hospital Security Officer

Allied Universal
09.2020 - 04.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.

Security Officer

Preventive Measures Security Firm
04.2020 - 08.2020
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints

Security Officer

GREEN VALLEY SECURITY
02.2020 - 04.2020
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

Production Worker

Agru America, Inc
08.2019 - 11.2019
  • Tasked with grinding down unsuitable leach pad liners into materials to be reused.
  • Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.

CAP 2 Associate

Walmart
01.2017 - 07.2017
  • Maintained merchandise presentation by removing damaged goods, stocking and rotating merchandise and signing and pricing merchandise.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.

Skills

  • Customer Service (3 years)
  • Forklift Operator (Less than 1 year)
  • Security (1 year)
  • Technical writing
  • Microsoft Excel
  • Microsoft Word
  • Hospital Experience
  • Warehouse experience
  • Communication skills
  • Motivational Leadership
  • Safety and Security Enforcement
  • Industrial Equipment
  • Maintaining Clean Work Areas
  • Heavy Labor

Certification

  • PILB Guard Card
  • Class B CDL with Passenger Endorsement
  • MSHA

Timeline

Motor Coach Operator

Coach USA
03.2023 - Current

Shift Supervisor

Pilot Flying J
10.2021 - 12.2022

Fuel Desk Cashier

Pilot Flying J
08.2021 - 10.2021

Hospital Security Officer

Allied Universal
09.2020 - 04.2021

Security Officer

Preventive Measures Security Firm
04.2020 - 08.2020

Security Officer

GREEN VALLEY SECURITY
02.2020 - 04.2020

Production Worker

Agru America, Inc
08.2019 - 11.2019

CAP 2 Associate

Walmart
01.2017 - 07.2017

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Ryan Munoz