Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Sales Associate
MassMutual
01.2019 - Current
Trained and developed 22 new sales team associates in products, selling techniques and company procedures.
Maintained organized, presentable merchandise to drive continuous sales.
Engaged with customers to effectively build rapport and lasting relationships
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Customer Service Representative
Kaiser Permanente
01.2018 - 12.2018
Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
Maintained 11 customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)