Ryan Murphy

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
• Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
• Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
• Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.

• Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
• Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
• Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
• Maintained front desk's concierge book to provide visitors with access to relevant local information.

• Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
• Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Maintained strict confidentiality when handling sensitive client information in accordance with company policies.

John Burton Advocates for Youth Housing

• Accounted resident and visitor log in

• Confirmed resident package delivery manually

• Keep Track of residents lock outs and incident reports

• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
• Checked in and out designated equipment, keys, and supplies.
• Provided stellar customer service even during high-traffic periods, maintaining composure and professionalism under pressure.

• Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
• Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
• Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
• Maintained front desk's concierge book to provide visitors with access to relevant local information.

• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Maintained a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
• Checked in and out designated equipment, keys, and supplies.
• Provided stellar customer service even during high-traffic periods, maintaining composure and professionalism under pressure.

• Maintained 2 office floors - cleaning furniture, equipment of commen areas and conference rooms, filing, maintained printer supplies stocked supplies room
• Received achievement of Triage Guiding Principles (2013) and Worklife Award Certificate of Appreation for 5 years (30Apr2015)