Ryan Murphy
San Jose,CA
Summary
Accomplished Security Supervisor with a proven track record at Purple Lotus Patient Center, adept in crisis management and customer service. Expert in leading teams to enhance security protocols, significantly improving safety measures. Skilled in incident investigation and risk analysis, demonstrating a keen attention to detail and the ability to de-escalate situations verbally.
Overview
7
7
years of professional experience
Work History
Security Officer Supervisor
Purple Lotus Patient Center
11.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
Front Door Host/Security Officer
Avery Lounge
02.2019 - 03.2020
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Security Supervisor
Five Points/Dr. Funk/O'Flaherty's Irish Pub
01.2022 - 11.2023
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Recorded incident reports with detailed accounts of occurrences.
Security Supervisor
Cheetahs Gentleman's Club
02.2018 - 03.2020
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
Education
Associate of Arts -
San Jose City College
San Jose, CA12.2025
High School Diploma -
Archbishop Mitty High School/Milpitas High
San Jose, CA02.2003
Skills
- Crisis Management
- Risk Analysis
- Incident Investigation
- Access Control
- Customer Service
- Attention to detail
- Ability to de-escalate verbally
Accomplishments
Eagle Scout Feb. 2003
Timeline
Security Officer Supervisor
Purple Lotus Patient Center
11.2023 - Current
Security Supervisor
Five Points/Dr. Funk/O'Flaherty's Irish Pub
01.2022 - 11.2023
Front Door Host/Security Officer
Avery Lounge
02.2019 - 03.2020
Security Supervisor
Cheetahs Gentleman's Club
02.2018 - 03.2020
Associate of Arts -
San Jose City College
High School Diploma -
Archbishop Mitty High School/Milpitas High
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