Summary
Work History
Education
Skills
References
Timeline
Generic

Ryan Murphy

Stuart,FL

Summary

Dynamic professional with a proven track record, excelling in employee training and development, while enhancing team performance. Skilled in conflict resolution and effective communication, I successfully implemented training sessions that significantly improved service quality and productivity. Committed to achieving goals and fostering a motivated workforce.

Work History

Assistant Manager/Keyholder

The Vitamin Shoppe
Jupiter, FL
  • Managed daily store operations, ensuring efficient workflow and high productivity.
  • Trained new staff on company policies and customer service standards to enhance effectiveness.
  • Delegated work to staff, setting priorities and goals.
  • Trained, managed and motivated employees to promote professional skill development.
  • Monitored sales trends, providing actionable insights for product selection optimization.
  • Handled customer inquiries, resolving issues to elevate satisfaction rates.
  • Implemented training sessions that boosted team performance and service quality.
  • Counted and balanced registers.

Trainer, Server, Take-Out, Expeditor

California Pizza Kitchen
Palm Beach Gardens, FL
  • Collaborated with management to identify training needs and gaps.
  • Developed instructional materials to support various learning styles.
  • Maintained accurate records of training attendance and participant progress.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Adapted teaching methods according to the needs of individual learners or groups.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Provided exceptional service to high volume of daily customers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Secretary

Choice to Change
Jupiter, FL
  • Maintained organized office files to enhance document retrieval efficiency.
  • Supported juvenile offenders in fulfilling probation obligations and connecting with relevant programs.
  • Collaborated with team members to improve administrative processes and workflows.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.

Education

High School Diploma -

Jupiter High School
Jupiter, FL

Associate of Arts - Marriage and Family Therapy, Psychology

Palm Beach State College
Lake Worth, FL

Health Care Administration

Florida Atlantic University
Boca Raton, FL

Skills

  • Employee training and development
  • Staff management and team building
  • Conflict resolution strategies
  • Effective communication skills
  • Goal setting and achievement

References

References available upon request.

Timeline

Assistant Manager/Keyholder

The Vitamin Shoppe

Trainer, Server, Take-Out, Expeditor

California Pizza Kitchen

Secretary

Choice to Change

High School Diploma -

Jupiter High School

Associate of Arts - Marriage and Family Therapy, Psychology

Palm Beach State College

Health Care Administration

Florida Atlantic University

Similar Profiles

CREATE PROFILE