Ryan Murphy
Peoria,Illinois
Summary
Skilled Food Service Director with experience in overseeing all aspects of food service operations, including quality control, budget management, and staff training. Demonstrates strong leadership skills coupled with the ability to develop and implement strategic plans to improve service efficiency. Proven track record in fostering team collaboration for improved productivity and customer satisfaction. Committed to ensuring compliance with food safety regulations and promoting a healthy dining environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director of School Nutrition
Illini Bluffs School District 327
Glasford, Illinois
12.2021 - Current
- Oversaw meal planning to ensure compliance with nutritional guidelines.
- Managed daily operations of school nutrition program for multiple campuses.
- Coordinated inventory management and ordering of food supplies.
- Developed schedules for kitchen staff to optimize workflow efficiency.
- Collaborated with school administration to promote nutrition education programs.
- Researched new recipes and cooking methods that would be suitable for a school setting.
- Implemented and enforced adherence to school kitchen safety protocols.
- Demonstrated advanced knowledge of laws and regulations governing school nutrition programs.
- Oversaw ordering process for necessary items such as paper goods, utensils, cleaning supplies.
- Monitored inventory levels of kitchen supplies and equipment to ensure that adequate stock is maintained at all times.
- Conducted regular meetings with food service personnel to discuss operational issues and ensure efficient workflow.
- Coordinated with teachers and administrators on special dietary needs of students.
- Participated actively in professional organizations related to school nutrition programs.
- Implemented cost-saving measures while maintaining high-quality food service operations.
- Developed and implemented innovative menus for school nutrition program to meet nutritional requirements of students.
- Organized and supervised food production staff in the preparation, cooking, and serving of meals.
- Ensured compliance with state and federal regulations related to school nutrition programs.
- Assessed food quality for school programs and managed menu planning to adhere to nutritional standards.
- Supervised daily operations of kitchen staff by assigning tasks according to individual strengths.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Oversaw food preparation, production and presentation according to quality standards.
- Promoted safe working conditions by monitoring safety procedures and equipment.
Boys Varsity Track & Field Coach
Illini Bluffs School District 327
Glasford, Illinois
02.2024 - Current
- Developed training programs to enhance athlete performance and skills.
- Organized team meetings to foster communication and team cohesion.
- Developed and implemented practice plans for varsity athletes.
- Monitored players' performance during games and practices.
- Created an atmosphere that encourages sportsmanship while still promoting competitive spirit.
Service Consultant
Thyme Kitchen and Craft Beer / Saffron Social
Peoria, Illinois
04.2022 - 01.2024
- Trained new staff on customer service protocols and menu details.
- Collaborated with team members to ensure smooth service operations during peak times.
- Utilized point-of-sale systems to accurately process orders and payments.
- Developed strategies to increase customer loyalty and retention rates.
- Established positive relationships with key stakeholders both internally and externally.
- Developed training materials for new employees related to providing excellent customer service.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
Lead Server
Connected Restaurant
Peoria, Illinois
10.2012 - 04.2021
- Supervised server team to ensure efficient service during peak hours.
- Trained new staff on restaurant policies and customer service standards.
- Coordinated with kitchen staff to streamline order delivery process.
- Resolved customer complaints promptly to enhance guest satisfaction.
- Monitored dining area for cleanliness and organized seating arrangements effectively.
- Resolved customer complaints in an efficient, courteous manner while maintaining high standards of quality control.
- Facilitated communication between front-of-house staff members and kitchen personnel regarding menu items availability or changes in specials or promotions.
- Implemented upselling initiatives to maximize sales opportunities with customers.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
- Provided exceptional service to high volume of daily customers.
Education
Some College (No Degree) - Computer And Information Sciences
Western Illinois University
Macomb, ILSome College (No Degree) - Architecture / Computer Science
Illinois Central College
East Peoria, ILSkills
- Ordering and purchasing
- Staff productivity management
- Food safety control
- Restaurant operations
- Leadership
- Self motivation
- Quality control
Certification
- IHSA certified 1A coach
- Food Handler (expires 8/14/2027)
- Food Protection Manager (expires 5/26/2027)
- Basset Certificate (8/29/2021)
Accomplishments
- I've had consecutive years with athletes at the Illinois State Track & Field competition.
- Turned the school food service program at IB into a program that increased by 3 fold in the first year and sustained it each following year.
Affiliations
- Member of the ISBE Food Service Advisory Council (2022 - 2023)
- Contributor to both Peoria restaurants receiving DiRoNA awards.
References
References available upon request.
Timeline
Boys Varsity Track & Field Coach
Illini Bluffs School District 327
02.2024 - Current
Service Consultant
Thyme Kitchen and Craft Beer / Saffron Social
04.2022 - 01.2024
Director of School Nutrition
Illini Bluffs School District 327
12.2021 - Current
Lead Server
Connected Restaurant
10.2012 - 04.2021
Some College (No Degree) - Computer And Information Sciences
Western Illinois University
Some College (No Degree) - Architecture / Computer Science
Illinois Central College
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