Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Murry

Millersville,MD

Summary

I was a decent student in school and was musically inclined, so as such I participated in several extracurricular activities; Concert Band, Jazz Band and Marching Band, holding leadership positions almost every year. While holding the highest leadership position I could for Marching Band in my senior year, I started helping my mother with home daycare, eventually deciding to work somewhere else to make some money while continuing to help at home. I've been working nonstop since that day and truly miss having time for music. I'm looking for an opportunity to get back into it, as well as help others find the same fulfillment I found in it.

Overview

13
13
years of professional experience

Work History

General Manager

Domino's Pizza
08.2024 - Current
    • Developed and implemented strategies to increase sales and profitability.
    • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
    • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
    • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
    • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
    • Interacted well with customers to build connections and nurture relationships.
    • Paid attention to detail while completing assignments.
    • Worked flexible hours across night, weekend, and holiday shifts.
    • Passionate about learning and committed to continual improvement.
    • Assisted with day-to-day operations, working efficiently and productively with all team members.
    • Demonstrated respect, friendliness and willingness to help wherever needed.

Assistant Manager

Domino's Pizza
05.2022 - 08.2024
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Shift Manager

Wendy's
01.2020 - 02.2022
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Excelled in every store position and regularly backed up front-line staff.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.

Crew Member

Wendy's
05.2017 - 01.2020
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Supported great dining and meal experiences for guests.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Brewed coffee and tea and changed out drink station syrups.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Cooked batches of food according to standard recipes.
  • Prepared salads, soups and sandwiches for customers.

Volunteer

Attman's Delicatessen
01.2012 - 06.2016
  • Assisted with special events or programs.
  • Maintained clean, neat and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Met with other volunteers and program leaders to discuss new service opportunities.
  • Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
  • Learned and performed basic food service in a busy and high paced environment

Education

High School Diploma -

Old Mill High School
Millersville, MD
06.2016

Skills

  • Accurate money handling
  • Team Building
  • Training and mentoring
  • Staff Management
  • Multitasking Abilities
  • Decision Making
  • Problem-Solving

Timeline

General Manager

Domino's Pizza
08.2024 - Current

Assistant Manager

Domino's Pizza
05.2022 - 08.2024

Shift Manager

Wendy's
01.2020 - 02.2022

Crew Member

Wendy's
05.2017 - 01.2020

Volunteer

Attman's Delicatessen
01.2012 - 06.2016

High School Diploma -

Old Mill High School

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