Ryan Neal
Columbus
Summary
Adept at inventory management and known for exceptional punctuality, I significantly enhanced customer satisfaction and sales at Arnold Oil Company. Leveraging skills in retail merchandising and quick learning, I excelled in roles from Counter Salesperson to Small Engine Technician, demonstrating a strong ability to meet diverse customer needs while boosting operational efficiency.
Overview
12
12
years of professional experience
Work History
Counter Salesperson
Arnold Oil Company
12.2020 - Current
- Documented orders in a computer system with general conditions and special customer requirements.
- Restocked, rotated, and visually merchandised products for maximum sales.
- Informed customers about important sales policies and conditions.
- Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
- Maintained clean, organized, and professional counter space with continuous upkeep.
- Answered telephone calls to offer information and promote business products.
- Finalized sales by completing payments and required paperwork.
- Welcomed customers and offered immediate assistance in line with business policies.
- Developed strong rapport with customers and created a positive impression of the business.
Small Engine Technician
Arnold Oil Company
12.2020 - Current
- Listed work performed on each unit in order to properly invoice customers.
- Followed factory service manual protocols to restore, maintain and test small engine equipment.
- Changed out parts, fixed systems and refurbished elements to complete repairs on different types of small engines.
- Kept detailed records of inventory, orders and repairs to document updated inventory stock and completed work.
Sales Associate
Spec's Liquor
06.2015 - 05.2019
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Shop Helper
Universal Home Experts
08.2013 - 10.2014
- Completed daily tasks accurately and on-time to support shop needs.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Delivered HVAC, plumbing and electrical parts for installs.
- Technician assistant with residential installs
- Processed customer invoices, scanned and filed once complete.
Education
Associate of Arts - General Studies
Lone Star College
Houston, TXHigh School Diploma -
Cy-Falls High School
Houston, TX06-2013
Skills
- Quick learner
- Punctual and Dependable
- Inventory management
- Retail merchandising
- Merchandise receiving and handling
- Register opening and closing
- Task prioritization
- Stock replenishment
Timeline
Counter Salesperson
Arnold Oil Company
12.2020 - Current
Small Engine Technician
Arnold Oil Company
12.2020 - Current
Sales Associate
Spec's Liquor
06.2015 - 05.2019
Shop Helper
Universal Home Experts
08.2013 - 10.2014
Associate of Arts - General Studies
Lone Star College
High School Diploma -
Cy-Falls High School
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