Ryan Nebeker
Pleasant Grove,UT
Summary
Detail-oriented and hardworking candidate successful at managing multiple priorities with accuracy and efficiency. A team-builder with written and vocal communication skills, and delivers the best possible outcome/service for the company.
Overview
5
5
years of professional experience
Work History
Claims Operations Associate
Collective Health
07.2022 - Current
- Research and answer questions regarding insurance claims either directly from large networks or members.
- Learned and currently work in several software portals to navigate and access claim information.
- Work in data coding portals to manually adjudicate, research, and match claims to Collective Health’s systems.
Hardware Associate/Tool Rental Specialist
The Home Depot
08.2020 - 07.2022
- Worked in the Tool Rental Department creating rental contracts for large and small equipment.
- Helped customers in the Hardware Department with questions about their construction projects and hardware needs.
- Assisted as a Spanish translator around the store for orders and customer service.
Customer Service Representative
Melaleuca: The Wellness Company
11.2018 - 03.2020
- Worked as a Spanish-speaking customer service representative, taking calls from around the United States and Mexico.
- Assisted customers with order placing, problem solving and online troubleshooting.
- Aided in the enrollment process of new customers.
Education
Bachelor of Science - Psychology, Emphasis in Health Psychology
Brigham Young University - Idaho
Rexburg, ID12.2021
Skills
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Writing and Editing
- Research
- Organization and Time Management
- Customer Service
- Attention to Detail
- Microsoft Office
- Spanish Fluency
Timeline
Claims Operations Associate
Collective Health
07.2022 - Current
Hardware Associate/Tool Rental Specialist
The Home Depot
08.2020 - 07.2022
Customer Service Representative
Melaleuca: The Wellness Company
11.2018 - 03.2020
Bachelor of Science - Psychology, Emphasis in Health Psychology
Brigham Young University - Idaho
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