Ryan Nelson
Irving
Summary
Proven Hardware Installer and Delivery Driver with a track record of enhancing customer satisfaction and increasing revenue for Chad Beck Hardware. Skilled in hardware installation and customer service, demonstrating exceptional organizational skills and problem-solving abilities. Excelled in streamlining processes and optimizing delivery routes, significantly improving efficiency without compromising safety.
Overview
8
8
years of professional experience
Work History
Hardware Installer
Chad Beck Hardware
08.2016 - 12.2024
- In charge of organizing and installing hardware in new home builds.
- Developed strong rapport with clients, leading to repeat business and positive referrals.
- Increased company revenue by upselling additional products and services during hardware installation appointments.
- Maintained a high level of safety during installations by adhering to industry best practices and company guidelines.
- Streamlined inventory management processes, ensuring adequate stock levels for timely completion of scheduled installations.
Delivery Driver
Amazon/LQ Logistics
08.2020 - 07.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Education
None - Art
Stephen F. Austin State University
Nacogdoches, TXHigh School Diploma -
Coppell High School
Coppell, TX06.2008
Skills
- Power tool operation
- Electrical safety
- Customer support
- Hardware installation
- Blueprint reading
- Lifting techniques
- Drilling
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Microsoft windows and office
- Reliability
- Organizational skills
- Effective communication
- Decision-making
- Friendly and patient
Timeline
Delivery Driver
Amazon/LQ Logistics
08.2020 - 07.2021
Hardware Installer
Chad Beck Hardware
08.2016 - 12.2024
None - Art
Stephen F. Austin State University
High School Diploma -
Coppell High School
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