RYAN NELSON
Chattanooga,TN
Summary
Highly accomplished and results oriented Facilities professional with over 10 years of progressive experience in corporate real estate, facilities management, and operations. Proven expertise in implementing and administering Integrated Workplace Management Systems (IWMS/CMMS), optimizing facility services, coordinating real estate transactions, and leading diverse projects.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Assistant Facilities Manager
Cushman & Wakefield
10.2025 - Current
- Responsible for the day-to-day operations of the facility(s) or campus, including janitorial, life-safety, engineering, site services, and general maintenance are implemented and carried out in a manner consistent with C&W policies and client directives. Ensure all contracts are reviewed on a regular basis and are bid out as required and confirm invoices match contract pricing
- Supervise all maintenance programs relating to the interior and exterior conditions and appearance of the properties
- Respond promptly to requests for building maintenance, repairs, cleaning needs, etc. from building occupants and for the implementation of ongoing contract programs to address and resolve needs and problems
- Compile information necessary to ensure all site-specific documentation and reports are completed accurately and on time
- Prepare budgets, financial reports,contracts, expenditures and purchase orders related to the facility as directed
- Proactively inspect the facility, systems, rooms, common areas, etc. and open work orders to resolve issues
- Hire, train and motivate facility personnel. Maintain positive staff and client relations. Conduct or approve performance evaluations for staff
BUSINESS AND PODCAST GROWTH LEADER
Balanced Cents Financial Coaching LLC
06.2023 - 08.2025
- Spearheaded growth initiatives the resulted in podcast downloads to grow from 100K to 600k in 18 months
- Developed social media skills to grow followers from 15k to over 100k in 18 months.
- Developed a deep knowledge of software needed to run an online coaching business. Software included Kajabi, Thrivecart, Zapier, Facebook Business, TikTok Business.
CORPORATE REAL ESTATE SPECIALIST
Service Express
01.2018 - 05.2023
- Successfully implemented multiple IWMS software and developed training for end users
- Responsible for administering and updating IWMS/CAFM software (iOffice)
- Managed end-to-end leasing, acquisition, renewal, disposition, and site selection activities for approximately 300,000sqft of office spaces across the United States to align with business needs and within budget.
- Acted as a primary liaison between senior management and external firms managing real estate properties, maintaining strong business partner, broker and property management relationships.
- Partnered with legal counsel to draft and review legal documents, successfully negotiating outcomes aligned with company goals.
- Led multiple workplace design initiatives for two corporate offices consisting of 80,000sqft
FACILITIES MANAGER
Service Express
01.2015 - 01.2018
- Led the successful implementation of a CMMS Leasing management system, significantly improving facilities management efficiency and providing critical data to executive leadership.
- Directed the acquisition, design, and construction phases for a real estate portfolio encompassing 48 locations and approximately 300,000 square feet of office/warehouse space across the US.
- Managed and executed the design and construction of 3 corporate expansion projects
- Oversaw and managed vendor contracts for essential services including cleaning, HVAC, pest control, and general office services, ensuring high service standards.
Skills
- IWMS/CMMS Implementation & Management
- Vendor Management
- Relationship Management
- Budget Management
- Project Management
- Communication
- Problem Solving
- Leadership
- Strong organization
Certification
- Facilities Management Professional (FMP), IFMA
- Qualified Professional of Corporate Real Estate (QPCR), Corenet
Timeline
Senior Assistant Facilities Manager
Cushman & Wakefield
10.2025 - Current
BUSINESS AND PODCAST GROWTH LEADER
Balanced Cents Financial Coaching LLC
06.2023 - 08.2025
CORPORATE REAL ESTATE SPECIALIST
Service Express
01.2018 - 05.2023
FACILITIES MANAGER
Service Express
01.2015 - 01.2018