Ryan Newcomb
Dublin,OH
Summary
Resourceful Operations Assistant and customer focused professional known for high productivity and efficient task completion. Specialized in inventory management, logistics coordination, and process improvement strategies. Excels in time management, problem-solving, and communication skills, ensuring seamless operations and team collaboration.
Overview
6
6
years of professional experience
Work History
Operations Assistant
Columbus Crew SC
Columbus, OH
09.2024 - Current
- Coordinated and executed game day operations, including stadium setup and credential distribution
- Maintained operational equipment, supplies, and inventory for matches and practice sessions
- Facilitated communication between soccer operations, stadium operations, security, and vendors
- Managed credentialing processes and stadium access control for staff, media, and guests
- Oversaw pre- and post-match logistics, including equipment breakdown and stadium clean-up
Valet Attendant
Muirfield Village Golf Club
Dublin, OH
07.2024 - Current
- Greet members and guests promptly with a warm, courteous and professional demeanor
- Safely and efficiently park and retrieve vehicles in a timely manner
- Maintain accurate records of vehicle locations and key control, ensuring accountability and security
- Collaborate closely with the clubhouse, golf operations and security teams to anticipate and accommodate guest needs
- Uphold the privacy and confidentiality of club members and their guests at all times
Tournament Operations Intern
The Memorial Tournament
Dublin, OH
05.2024 - 06.2024
- Assisted in the execution of a PGA Tour professional tournament, coordinating security signage, structures, and logistics
- Monitored equipment inventory and managed the breakdown of on-course hospitality and operational venues post-event
- Helped in the setup of tournament infrastructure, including tents, signage, and seating, to enhance the event experience
- Facilitated the distribution of player materials, such as scorecards, yardage books, and other essential items
- Provided exceptional customer service to players, sponsors, and guests, addressing inquiries and resolving issues promptly
Pro Shop Associate (Summer)
Golf Club of Dublin
Dublin, OH
05.2021 - 08.2023
- Handled club equipment and merchandise inventory and utilized optimized tracking systems to ensure accurate stock levels
- Worked with the club General Manager to promote and participate in sales events, promotions, and golf club activities
- Generated sales reports and reconciled daily sales transactions while facilitating sales initiatives for club equipment and merchandise to exceed revenue targets through strategic customer engagement and merchandising techniques
- Acted as the frontline troubleshooter for on-course issues by addressing customer concerns and providing rapid and effective solutions to enhance overall customer satisfaction and uphold the club's reputation for exceptional service
- Guided the golf cart staff through training initiatives and mentorship to elevate efficiency and customer service standards
Freelance Mentor (Summer)
Freelance Caddy and Golf Mentorship
Dublin, OH
05.2019 - 08.2020
- Mentored and guided junior golfers by offering strategic coaching and dependable transportation to promote their growth
- Tailored one-on-one tutoring sessions by focusing on comprehensive skill development in driving, putting, and chipping
- Played a pivotal role in junior golf tournaments by providing invaluable one-on-one coaching and serving as a dedicated caddy to contribute to the team's success and create a supportive environment for young athletes to thrive
Education
Bachelor of Arts - Communications, Concentration: Sports Management
Xavier University
Cincinnati, OH05.2024
Skills
- Customer Service
- Golf Tournament Operations
- Event Coordination
- Inventory Management
- Operational Site Coordination
- Team Leadership
- Coaching and Mentoring
- Order Management
- Product Knowledge
- Customer Experiences
- Adherence to Deadlines
- Conflict Resolution
- Administrative Support
- Logistics Planning
- Analytical Skills
- Google Suite Application Skills
- Experienced with Microsoft Office Applications
Affiliations
- Study abroad programs in Costa Rica, Greenland and Iceland
- Have traveled extensively - China, Panama, Europe, Caribbean and Mexico
Timeline
Operations Assistant
Columbus Crew SC
09.2024 - Current
Valet Attendant
Muirfield Village Golf Club
07.2024 - Current
Tournament Operations Intern
The Memorial Tournament
05.2024 - 06.2024
Pro Shop Associate (Summer)
Golf Club of Dublin
05.2021 - 08.2023
Freelance Mentor (Summer)
Freelance Caddy and Golf Mentorship
05.2019 - 08.2020
Bachelor of Arts - Communications, Concentration: Sports Management
Xavier University
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