· Recommended specific investments to help clients meet financial goals.
· Developed, monitored, and updated financial plans and investment recommendations for clients to achieve short and long-term financial goals.
· Analyzed financial needs of clients and developed tailored strategies to meet goals.
· Developed financial plans and provided investment recommendations to help clients achieve short-term and long-term financial goals.
· Conducted investment reviews of client portfolios and financial plans.
· Assisted Vice President Financial Consultants with book management.
· Communicated regularly with clients to understand needs, evaluate current strategies, and set appointments for guidance with Financial Consultants.
· Built and maintained relationships with new and existing clients while providing high level of expertise.
· Received customer service requests and followed up with clients to obtain missing information before submission.
· Educated clients on planning and guidance services available through Fidelity Investments and set client appointments with Investment & Financial Consultants.
· Promoted financial products by maintaining excellent service offering knowledge.
· Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.