Ryan Nielsen
Fremont,NE
Summary
To obtain a Position in a positive christian environment as maintenance manager. I am Authorized to work in the US, I was recognized from owner of current job as a Hardworking Site Leader, gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
15
15
years of professional experience
Work History
Team Member/ Shift Lead/ Team Lead/ Site Lead
Tommy's Express Car Wash
Fremont, Nebraska
03.2021 - Current
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Created incentive programs and contests to support and award top performers.
- Trained new employees and delegated daily tasks and responsibilities.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback.
- Enforced company policies and regulations with employees.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Maintained organized work area by cleaning and removing hazards.
- Monitored employee actions for adherence to safety procedures.
- Inspected products and machines to maintain quality and efficiency.
- Performed general equipment maintenance and repair to minimize downtime.
Installer and Delivery
Furniture, Officenet
Fremont, NE
10.2016 - Current
- I have learned many skills in my job as a furniture installer, such as assembling desks chairs cubicle walls and general power tool operations, I was also promoted to furniture purchaser for our entire company in July of 2018 and have been doing both jobs since
- I enjoyed my job but am looking to work with in a fun positive work environment
- Completed troubleshooting of malfunctions and diagnosed issues
Order Picker Operator
Eagle Distributing Inc
Fremont, NE
09.2016 - 10.2016
- Pick and stage pallets to be loaded on trailer for delivery
Security Officer
Fremont Health
02.2013 - 09.2016
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
- Identified violators and escorted departing personnel to guard against theft of property.
- Inspected Public and Secured areas within building to uncover suspicious behavior.
- Contacted law enforcement in case of unauthorized persons, documents and materials.
- Conducted regular patrols of key areas to spot and control security concerns.
- Secured Multiple doors in office and main building.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Monitored central alarm systems for fire, intrusion and duress alarms and responded to approx. 20 emergencies weekly.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Moved throughout facility and among customers to remain aware of developing security situations.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Security Coordinator
Fremont Health
04.2015 - 05.2016
- Scheduling of Security officers
- Verify and approve Time Cards of security officers
- Attend Management meetings to update leaders on the day to day operations of the security Dept
- Certified in CPI nonviolent crisis intervention
- Certified in IAHSS Basic Officer
- Administrator for the Hugs and Passport protection systems as well as for Amag access system
- Patrol interior and exterior of facilities owned by Fremont Health
- Deal with violent situations in the Emergency Department
- Interact and assist Fremont Police Department and other law enforcement agencies
- Type occurrence reports and daily activity logs
- Train and supervise new Security Officers to ensure policies & procedures are understood
- Coordinate and Supervise Fire Drills/ and monthly Checks of Fire Extinguishers
- Review and update Fire safety related policies
- Assist and advise in updates to Security related polices for Fremont Health
- PPCT Instructor
- Decon Team Lead
- Investigate video and physical evidence of incident that happen at Fremont Health
- Other Misc Security related Duties
Wrestling Coach
Bergan Catholic School
01.2011 - 03.2013
- I was the Jr-High head wrestling coach
- Taught new and successful techniques for a successful year
- Also taught them keys to success in life outside of wrestling
- Planned, coordinated, and supervised practices and meets.
Security Guard
Uncle Ron's
04.2010 - 12.2010
- Patrolled parking lot and facility for any problems
- Took the role of Lead Security Guard when it was my shift in the rotation
- Cleaned up empty cans and bottles from patrons
- Dealt with situations involving drunk or disorderly patrons of the establishment
Receiving Associate
Sears
08.2009 - 09.2010
- Received trucks in to store through proper procedures
- Put away back stock in backroom
- Assisted customers with needs and large item pickups
- Was a member of the general entry management team for our store and District
- Prioritized time and tasks expected of receiving employee
Administrator
Private First Class, United States Marine Corps, Honorable
05.2007 - 12.2007
- For the Hugs and Passport protection systems as well as for Amag access system
- Patrol interior and exterior of facilities owned by Fremont Health
- Deal with violent situations in the Emergency Department
- Interact and assist Fremont Police Department and other law enforcement agencies
- Type occurrence reports and daily activity logs
- Train and supervise new Security Officers to ensure policies & procedures are understood
- Coordinate and Supervise Fire Drills/ and monthly Checks of Fire Extinguishers
- Review and update Fire safety related policies
- Assist and advise in updates to Security related polices for Fremont Health
- PPCT Instructor
- Decon Team Lead
- Investigate video and physical evidence of incident that happen at Fremont Health
- Other Misc Security related Duties, Supervised small fire teams
- Led team of fellow Marines on missions
- Made life-altering decisions in a brief amount of time that affected myself and my fellow Marines
- Delegated responsibility and enforced rules in a timely and respectful manner
Education
Some College (No Degree) - Fire Protection And Safety Technology
Southeast Community College
Lincoln, NebraskaHigh School Diploma -
Archbishop Bergan Catholic High School Fremont
Fremont, Nebraska05.2005
Skills
- Equipment Maintenance resolution and Preventative Maintenance
- Safety processes and procedures
- Client Service
- Telemarketing expertise
- Cash Handling
- Staff education and training
- Complaint resolution
- Strong verbal and written communication
- Machinery operation
- Worksite safety
- Equipment Maintenance resolution and Preventative Maintenenece
- Car wash Operations
Accomplishments
- Supervised team of 20 staff members.
- Achieved G.O.A.T (Greatest Of All Team memeber) award through effectively demonstrating great work ethic, care for the guest attention to cleanliness and over all positive attitude i brought to the carwash and fellow team members through my actions.
Affiliations
4th Degree Member of the Knights of Columbus
Student in the Encounter School of Ministry
Catechist for 8th Grade Confirmation at St Patrick's Parish
Timeline
Team Member/ Shift Lead/ Team Lead/ Site Lead
Tommy's Express Car Wash
03.2021 - Current
Installer and Delivery
Furniture, Officenet
10.2016 - Current
Order Picker Operator
Eagle Distributing Inc
09.2016 - 10.2016
Security Coordinator
Fremont Health
04.2015 - 05.2016
Security Officer
Fremont Health
02.2013 - 09.2016
Wrestling Coach
Bergan Catholic School
01.2011 - 03.2013
Security Guard
Uncle Ron's
04.2010 - 12.2010
Receiving Associate
Sears
08.2009 - 09.2010
Administrator
Private First Class, United States Marine Corps, Honorable
05.2007 - 12.2007
Some College (No Degree) - Fire Protection And Safety Technology
Southeast Community College
High School Diploma -
Archbishop Bergan Catholic High School Fremont