Ryan Norton
Mountain View,CA
Summary
Highly motivated and goal-oriented sales and marketing professional skilled at creative problem solving, project management, digital marketing, and sales. Along with building and leveraging strong internal and external client relationships to drive excellent results and hit sales targets. Strategic thinker skilled at identifying needs, customer concerns, opportunities for growth, and driving successful results. Adept leader who is skilled in motivating others to drive projects forward to attain timely, and effective results. Experience with sales, product marketing, project management, building client relationships, market research, and digital campaigns to drive product sales.
Overview
13
13
years of professional experience
Work History
Project Manager
Maxim Alliance Group
Long Beach , CA
02.2024 - Current
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Implemented and oversaw business intelligence software to improve visibility for the firm and better identify strengths and areas of improvement
- Analyzed data from assigned projects to locate bottlenecks, improve efficiency, increase revenue, and improve margin
- Managed client proposal opportunities
- Identified, implemented, and managed business intelligence initiatives throughout the PMO to increase project visibility, automate processes, and maximize efficiency
- Responsible for performance management of all direct response channels-ensuring my forecasted growth targets are met for KPIs including: inbound call traffic, online web visits,lead generation, and awareness of firms for qualified prospects
- Analyzed response behavior to influence business strategy for firm, identify data/insight gaps, and drive client and business growth.
- Ensured the timely delivery of projects and collaborating effectively with colleagues on cross-functional projects
Sales Development Representative
Athelas
Mountain View, CA
06.2023 - Current
- Active involvement in contributing to a healthcare system and affiliated product line that prioritizes individuals' health and well being. Along with financial cost-saving measures through AI tools, automation, and streamlining tasks for healthcare professionals and their firms.
- Identified and contacted potential prospects through qualitative research, contact building, email campaigns, and social media outreach.
- Conducted market research to identify new business opportunities.
- Participated in trade shows and industry events to promote company products and services.
- Ensuring the timely delivery of projects for digital enhancement and integration while collaborating effectively with colleagues on cross-functional projects.
- Built strong relationships with partners, clients, and vendors to ensure quality and excellent service.
- 100% Quota Achieved on a Quarterly Basis.
Client Services Health Practitioner
9 Corners Sports and Holistic Medical Center
Novato, CA
01.2022 - 05.2023
- Delivered an exceptional service to each client by listening to concerns and answering questions accurately, and efficiently resolving them in a timely and effective manner.
- Successfully drove additional sales of new services with clients to drive an increase in revenue.
- Oversaw digital projects for the private practice.
- Responsibilities included building client profiles, data collection, creating charts and spreadsheets, along with daily efficient and prompt communication with clients.
- Demonstrated willingness to help wherever needed in order to assist clients and be of valued service to the firm.
- Assisted in a variety of health and physical therapy treatments.
Data Analytics Digital Health Advisor
World Back to Work
San Francisco, CA
06.2020 - 06.2022
- Mission-Driven Health & Wellness Organization aiming to assist businesses, schools, camps, and special events navigating and ensuring pandemic safety protocol.
- Managed on-site evaluations, internal research, customer satisfaction, and led the team through utilizing effective communication skills and providing positive encouragement and resource support.
- Prepared a variety of different written and digital communications, reports and documents to ensure smooth operations for the firm.
Assistant Store Manager
Abercrombie & Fitch
Santa Rosa, CA
01.2019 - 04.2020
- Increased sales during seasonal high periods, up to 5% in additional revenue by marketing new merchandise to customers and generating increased traffic on website through designed flyers offering additional incentives.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Updated the team on KPIS, targets, and the status of goals on a regular basis.
Sales Development Representative
Simply Solar
Petaluma, CA
08.2018 - 03.2020
- Collaborated effectively with advertising and digital media teams to improve digital footprint online Vs the door to door sales approach.
- Managed digital projects from initial conceptualizing through final implementation and monitoring.
- Interviewed, onboarded and mentored [10]+ new hires that were sales and marketing professionals and provided training on sales and marketing strategies, Microsoft Office, Slack, and Google Workspace Suite.
- Conducted continuous evaluations of market trends and competitive analysis to stay current on market trends.
Personal Seller
eBay
San Jose, CA
01.2012 - 12.2017
- Awarded for excellent customer satisfaction on the platform through the Top-Rated Seller designation.
- Cited for high attention to detail and service for packaging and shipping.
- Customer feedback highlights included outstanding service and communication.
- Participated in various seller feedback studies on-site in San Jose, CA.
Education
Bachelor of Science - Marketing
Sonoma State University
Skills
- Sales Development
- Lead Generation
- Client Relations
- Customer Service
- Sales & Marketing
- Expertise with Microsoft Office Suite, Salesforce, Outreach, Airtable, and Google Workspace Suite
- Social Media Marketing
- High Attention to Detail
- Leadership
- Project Management
- Strategic Planning
- Data Analysis
- Excellent time management skills
Timeline
Project Manager
Maxim Alliance Group
02.2024 - Current
Sales Development Representative
Athelas
06.2023 - Current
Client Services Health Practitioner
9 Corners Sports and Holistic Medical Center
01.2022 - 05.2023
Data Analytics Digital Health Advisor
World Back to Work
06.2020 - 06.2022
Assistant Store Manager
Abercrombie & Fitch
01.2019 - 04.2020
Sales Development Representative
Simply Solar
08.2018 - 03.2020
Personal Seller
eBay
01.2012 - 12.2017
Bachelor of Science - Marketing
Sonoma State University
Similar Profiles
Ryan NortonRyan Norton
Project Manager at Maxim Alliance GroupProject Manager at Maxim Alliance Group
CHARNETTE MOYECHARNETTE MOYE
Certified Nursing Assistant at Maxim Healthcare GroupCertified Nursing Assistant at Maxim Healthcare Group
Sze Yung YuSze Yung Yu
Senior Waiter at Maxim GroupSenior Waiter at Maxim Group