Ryan Norton
Mountain View,CA
Summary
Highly motivated and goal-oriented sales and marketing professional with expertise in creative problem solving, project management, digital marketing, and sales. Skilled in building and leveraging strong internal and external client relationships to drive excellent results and achieve sales targets. A strategic thinker who excels at identifying needs, addressing customer concerns, identifying growth opportunities, and consistently delivering successful outcomes. Possesses extensive experience in sales, product marketing, project management, cultivating client relationships, conducting market research, and executing digital campaigns to drive product sales.
Overview
13
13
years of professional experience
Work History
Project Manager
Maxim Alliance Group
02.2024 - Current
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Analyzed data from assigned projects to locate bottlenecks, improve efficiency, increase revenue, and improve margin along with overseeing implementation of business intelligence software.
- Managed client proposal opportunities.
- Responsible in overseeing that forecasted growth targets are met for KPIs including: inbound call traffic, online web visits,lead generation, and awareness of firms for qualified prospects.
- Ensured the timely delivery of projects and collaborating effectively with colleagues on cross-functional projects.
Sales Development Representative
Athelas
11.2023 - 02.2024
- Active involvement in contributing to a healthcare system and affiliated product line that prioritizes individuals' health and well being. Along with financial cost-saving measures through AI tools, automation, and streamlining tasks for healthcare professionals and their firms.
- Identified and contacted potential prospects through qualitative research, lead generation, contact building, email campaigns, and conducting market research to identify new business opportunities.
- Ensuring the timely delivery of projects for digital enhancement and integration while collaborating effectively with colleagues on cross-functional projects.
- Built strong relationships with partners, clients, and vendors to ensure quality and excellent service.
- 100% Quota Achieved on a Quarterly Basis.
Client Services Health Practitioner
9 Corners Sports and Holistic Medical Center
01.2022 - 10.2023
- Responsibilities included building client profiles, data collection, creating charts and spreadsheets, along with daily efficient and prompt communication with clients.
- Delivered an exceptional service to each client by listening to concerns and answering questions accurately, and efficiently resolving them in a timely and effective manner.
- Successfully drove additional sales of new services with clients to drive an increase in revenue.
- Oversaw digital projects for the private practice.
- Assisted in a variety of health and physical therapy treatments.
Data Analytics Digital Health Advisor
World Back to Work
06.2020 - 06.2022
- Mission-Driven Health & Wellness Organization aiming to assist businesses, schools, camps, and special events navigating and ensuring pandemic safety protocol.
- Managed on-site evaluations, internal research, customer satisfaction, and led the team through utilizing effective communication skills and providing positive encouragement and resource support.
- Prepared a variety of different written and digital communications, reports and documents to ensure smooth operations for the firm.
Assistant Store Manager
Abercrombie & Fitch
01.2019 - 04.2020
- Increased sales during seasonal high periods, up to 5% in additional revenue by marketing new merchandise to customers and generating increased traffic on website through designed flyers offering additional incentives.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Updated the team on KPIS, targets, and the status of goals on a regular basis.
Sales Development Representative
Simply Solar
08.2018 - 03.2020
- Collaborated effectively with advertising and digital media teams to improve digital footprint online Vs the door to door sales approach.
- Managed digital projects from initial conceptualizing through final implementation and monitoring.
- Interviewed, onboarded and mentored [10]+ new hires that were sales and marketing professionals and provided training on sales and marketing strategies, Microsoft Office, Slack, and Google Workspace Suite.
- Conducted continuous evaluations of market trends and competitive analysis to stay current on market trends.
Personal Seller
eBay
01.2012 - 12.2017
- Awarded for excellent customer satisfaction on the platform through the Top-Rated Seller designation.
- Cited for high attention to detail and service for packaging and shipping.
- Customer feedback highlights included outstanding service and communication.
- Participated in various seller feedback studies on-site in San Jose, CA.
Education
Bachelor of Science - Marketing
Sonoma State University
Skills
- Sales Development
- Lead Generation
- Client Relations
- Sales & Marketing
- Expertise with Microsoft Office Suite, Salesforce, Outreach, Airtable, and Google Workspace Suite
- Social Media Marketing
- High Attention to Detail
- Project Management
- Strategic Planning
- Data Analysis
Timeline
Project Manager
Maxim Alliance Group
02.2024 - Current
Sales Development Representative
Athelas
11.2023 - 02.2024
Client Services Health Practitioner
9 Corners Sports and Holistic Medical Center
01.2022 - 10.2023
Data Analytics Digital Health Advisor
World Back to Work
06.2020 - 06.2022
Assistant Store Manager
Abercrombie & Fitch
01.2019 - 04.2020
Sales Development Representative
Simply Solar
08.2018 - 03.2020
Personal Seller
eBay
01.2012 - 12.2017
Bachelor of Science - Marketing
Sonoma State University
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