Responsible Supervisor that has personnel and inventory management experience. Creates success by opening up to learning new processes, maintaining a professional state of mind, and taking the lead in the development of subordinates.
· Proactively contact drivers, clients, or other stakeholders as necessary to ensure smooth operations.
· Monitor and track delivery routes for timely and efficient deliveries.
· Regularly review and audit delivery processes and documentation to maintain accuracy and consistency.
· Serve as the primary contact for drivers, assisting them with any reschedules or providing timeframes for deliveries.
· Ensure that all “mcodes” associated with deliveries are scanned and recorded appropriately.
Report to Operations Manager /Assistant Terminal Manager and/or Terminal Manager
• Lead, guide and direct dock employees as needed to include setting targets, monitoring performance, providing coaching, counseling and development Accountable for the management of an efficient, clean and safe LTL operation to include dock planning and set up schedules
• Enforce understanding and compliance with all Company policies and procedures; safety rules and government regulations
• Involved in and makes recommendations in the hiring and termination processes
• Administer and carry out assigned portions of the Terminal Business plan as set forth by the Terminal Manager
• Responsible for meeting all KPI’s assigned
• Daily utilization of all Company enhancement tools and processes
• Review and revise schedules to increase efficiencies
• Responsible for equipment assignment and movement (trailers and tractors) in collaboration with other supervisors/management
• Responsible for proper communication to customers via phone, fax or email
• Oversee and responsible for all paperwork associated with the dock to ensure it is handled timely and correctly by employees
• Regular attendance is required.
• This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.
• Responsible for weekly inventory on parts.
• Handle the daily staffing schedule
• Complete and submission of accident for drivers and trucks