Ryan Ochoa
Rowlett,TX
Summary
Hardworking Automotive Technician with 2 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Porter
Sewell Infiniti Of Dallas
Dallas, Texas
08.2021 - 09.2022
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Communicate vehicle concerns to the Assistant Service Manager (ASM)
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Ride along with customers if the problem persists
- Manage repair orders to ensure service completion by promise times.
- Maintain a professional workstation including tool box, vehicle lift, and general work area
- Work closely with the parts and service departments
- Ensure quality work
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
Automotive Service Technician
Sewell Infiniti of Dallas
Dallas, TX
09.2022 - 09.2023
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Changed, rotated, and balanced tires on different types of vehicles.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Completed customer orders and warranty services according to manufacturer specifications.
- Performed safety and emissions inspections.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Repaired and replaced worn and damaged components.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Investigated customer complaints to identify cause of malfunctions.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Coordinated with parts department to determine availability of necessary components.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Performed emissions tests according to standard procedures.
Education
No Degree - Automotive Mechanics
Universal Technical Institute
Irving, TX07.2023
High School Diploma -
Sachse High School
Sachse, TX05.2021
Skills
- Time Management
- Gasket Replacements
- Hand and Power Tools
- Installations and Repairs
- Engine Installations
- Electrical Understanding
- Team Collaboration
- Oil Changes
- Fluid Checks
- Wheel Rotation and Balancing
- Engine Rebuilds
- Vehicle Maintenance and Repair
- Valid Driver's License
- Operating Air Compressors
- Diagnostic Procedures
- Brake Systems Understanding
- Coolant Flushes
- Changing Tires
- Mechanical Diagnosis
- Customer Relations
- Troubleshooting Skills
Certification
- CST - Certified Service Technician
- Nissan/Infiniti Training - 2023
- Licensed STATE INSPECTION 2022
golfing
Enjoy playing golf on my days off.
Timeline
Automotive Service Technician
Sewell Infiniti of Dallas
09.2022 - 09.2023
Service Porter
Sewell Infiniti Of Dallas
08.2021 - 09.2022
No Degree - Automotive Mechanics
Universal Technical Institute
High School Diploma -
Sachse High School
- CST - Certified Service Technician
- Nissan/Infiniti Training - 2023
- Licensed STATE INSPECTION 2022
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