Ryan O'Donnell
Kalamazoo,MI
Summary
Organized and determined student with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Looking for employment that complements strong skill-set while pursuing a degree.
Overview
2
2
years of professional experience
Work History
Professional Mover
Two Men And A Truck
04.2022 - Current
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Completed over 60 jobs by loading boxes and large items, unloading trucks and cleaning job sites.
- Operated with safety and skill to avoid accidents and delays.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 7,000 lbs.
- Increased customer satisfaction by providing fast service and working with over 2 daily customers.
- Arranged items at destination according to customer requests and instructions.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions and weight.
- Moved furniture and boxes using utility dolly and truck ramp.
- Strapped items down over protective padding to secure throughout transportation.
- Surrounded items in cling film, padded blankets and tape to protect from damage.
- Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers.
Food Delivery Driver
Door Dash
09.2021 - 04.2022
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Developed and maintained professional relations between customer, store personnel and company.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Lube Technician
Express Lube And Wash
07.2020 - 08.2021
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Kept shop areas neat, clean and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect and cool engine.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Worked alone or in team-based systems to complete up to 50 oil changes each day.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Checked fluids, tires, brakes and other systems as part of 4-point inspection.
- Greeted customers and answered questions about oil changes and other services.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Cleaned automotive service bays and removed debris to promote organized work environment.
Warehouse Associate
The Great Escape
05.2019 - 08.2019
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Performed inventory control, such as counting and stocking merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, or other transport vehicles
- Checked packages and merchandise for damage and notified vendors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Compared received packages against shipping documents.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Education
Bachelor's of Aviation Technical Operations - Aviation
Western Michigan University
Kalamazoo, MI05.2025
Skills
- Loading Dock Operations
- Recordkeeping Requirements
- Packing Expertise
- Standards Compliance
- Customer Accounts Management
- Hand and Power Tool Operation
- Wrapping and Boxing
- Cargo Sorting
- Customer Satisfaction
- Physical Strength and Stamina
- Damage Prevention
- Effective Prioritization
Timeline
Professional Mover
Two Men And A Truck
04.2022 - Current
Food Delivery Driver
Door Dash
09.2021 - 04.2022
Lube Technician
Express Lube And Wash
07.2020 - 08.2021
Warehouse Associate
The Great Escape
05.2019 - 08.2019
Bachelor's of Aviation Technical Operations - Aviation
Western Michigan University