Ryan O'Hagan
San Diego,CA
Summary
Detail Oriented Quality Assurance Manager with over 7 years of managerial experience in the Commercial Cannabis Industry. Specialties include operational improvements, program implementation and documentation.
Overview
17
17
years of professional experience
Work History
Quality Assurance Manager
Canndescent
08.2021 - Current
- Performed root cause analysis to identify and resolve quality issues and defects.
- Created and maintained quality management systems to align with industry standards.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
Cultivation Manager
Show Grow
07.2017 - 08.2021
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Hired, trained and supervised seasonal workers engaged in cultivation and harvest.
- Planned schedule for crop rotation, plantings, and harvest.
- Completed structural inspections to determine maintenance requirements and organize repairs.
- Maximized operational profits by closely inspecting crops, assessing quality, and identifying problems such as disease or insects.
Commercial Loan Processor
Pacific Enterprise Bank
10.2016 - 07.2017
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Handled any conditions sent from underwriting departments.
- Set up and completed loan submission packages.
- Processed loans within various departments to achieve timely, accurate, and fair proceedings.
- Reviewed and validated details of loan applications and closing documentation.
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
Business Development Associate
Plaza Bank
01.2015 - 12.2015
- Engaged with customers to build business relationships.
- Communicated with local organizations to build networks and develop leads.
- Developed business pipeline using cold and warm techniques.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Used SalesForce to handle current portfolio and prospective leads.
- Expanded business through effective network development, identifying new, and prospective clients.
REO Specialist
Atlas REO
12.2012 - 08.2013
- Cultivated strong relationships with agents, lenders and title companies.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
- Generated leads and qualified prospects, facilitating smooth property transactions.
Real Estate Apprentice
Shea Realty
07.2010 - 08.2012
- Organized documents to manage paper and electronic filing systems of clients.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
Command and Control
United States Air Force
03.2006 - 03.2010
- Handled administrative requirements, maintained records and submitted operational reports.
- Coordinated activities of subordinate personnel to support mission success.
- Led team in developing strategic plans to meet operational objectives.
- Trained and mentored personnel in combat operations and tactics.
Education
High School Diploma -
Rancho Bernardo High School
San Diego, CA06.2005
Skills
- Statistical Analysis
- Pre-Implementation Audits
- Encase Enterprise
- User Acceptance Testing (UAT)
- Product Testing
- Analyze Test Results
- Quality Assurance
- Employee Training
- Operations Management
- Quality Control
- Data Analysis
Timeline
Quality Assurance Manager
Canndescent
08.2021 - Current
Cultivation Manager
Show Grow
07.2017 - 08.2021
Commercial Loan Processor
Pacific Enterprise Bank
10.2016 - 07.2017
Business Development Associate
Plaza Bank
01.2015 - 12.2015
REO Specialist
Atlas REO
12.2012 - 08.2013
Real Estate Apprentice
Shea Realty
07.2010 - 08.2012
Command and Control
United States Air Force
03.2006 - 03.2010
High School Diploma -
Rancho Bernardo High School
Similar Profiles
Siros (Ali) ArdestaniSiros (Ali) Ardestani
Performance Intern at The Fit Lab SDPerformance Intern at The Fit Lab SD
Ezzatullah RahmatEzzatullah Rahmat
Project Controls Engineer at FEC Future Contractors & EngineersProject Controls Engineer at FEC Future Contractors & Engineers
Devin Di StefanoDevin Di Stefano
Project Manager at DSCM INCProject Manager at DSCM INC
Victoria Rodriguez EncisoVictoria Rodriguez Enciso
Server, Waitress at Black Angus SteakhouseServer, Waitress at Black Angus Steakhouse
FERHUNDE EMIRFERHUNDE EMIR
Quality Control and Quality Assurance Manager at MODERN PAPER LIMITEDQuality Control and Quality Assurance Manager at MODERN PAPER LIMITED