Hi, I’m
Ryan O’Rourke
General Sales Manager
Scottsdale,AZ
Judge a man by his questions rather than his answers.
Voltaire
Summary
Performance-Orientated Sales Leader ering exceptional record of achievement over a 25-year career. Tenacious manager with a strategic and analytical approach to problem solving, bringing in customers and accomplishing pro t targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Results-driven General Sales Manager proficient in Industry products. Specialized in increasing sales and maximizing team success. Talented motivator and leader with a decisive, hardworking and resourceful approach. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Performance-oriented Sales Leader offering exceptional record of achievement over Number-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
19
years of professional experience
Work History
Cardinal Buick GMCBelleville, IL
General Sales Manager
02.2022 - 04.2024
Job overview
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
- Enhanced customer satisfaction by delivering personalized service and addressing concerns in a timely manner.
- Collaborated with cross-functional teams to develop innovative product offerings that catered to diverse customer needs.
- August 2023 Ranked 1# United States For General Motors
- September 2033 Ranked 1# United states For Buick & GMC
Auto Nation Chevy Gilbert
General Sales Manager
07.2020 - 10.2021
Job overview
- Increased Sales Gross from $936,000 to $1,500,000.
- Increased New Car Sales from 170 to 225.
- Increased Used Car from 125 to 170.
- Drove year-over-year business growth while leadingoperations,strategy andlongrange planning
- Managedbudget implementations,employee reviews,training,schedules andcontract negotiations
- Set,enforcedandoptimizedinternal policies to maintain responsiveness to demands.
- Developed and implemented comprehensive salesperson training program.
- Upheld company policies and implemented standards fairly.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Recruited and hired top-level talent to add value and expertise to sales department.
Toyota of Portland
General Sales Manager
07.2015 - 06.2020
Job overview
- Increased Sales Gross from $900,000 $1,600,000.
- Increase in retail sales volume within assigned territory of 140% through strategic budgeting and planning.
- Ensured-team members exceeded-objectives by setting sales goals,trackingperformance andimplementingimprovement strategies
- Reorganized management by implementingDealer Socket CRM solution.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Facilitated business by implementing practical networking techniques.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Drove sales by developing multi-million dollar contract sales.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Dick Hannah Volkswagen
Sales Manager
09.2010 - 06.2015
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Ron Tonkin Hyundai
Sales Manager
10.2005 - 08.2010
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Education
Arizona State
UniversityScottsdale, AZ
BBA from Business
Administration
2003
University Overview
Used Car Sales Director, Ford
Full Baseball Athletic
Scholarship Scholarship
Compass, ADP
Skills
- CRM Software (10years),Dealer Socket,Compass,Reynolds & Reynolds,ADP,Salesforce
- Outlook,Microsoft Excel,Word
- Goals and Performance
- Team Development
- Verbal and Written Communication
- CRM Software
- Product and Service Management
- Product Knowledge
- Goal Attainment
- Employee Motivation
- Time Management
- Sales Expertise
- Direct Sales
- Sales Process
- Coaching and Training
- Sales Leadership
- Profitability Improvement
- Persuasive Negotiations
- Customer Service
- Negotiations Expert and Strong Deal Closer
- Prospecting Skills
- Database Management
- Accomplished Manager
- Internet Sales Management
- Employee Coaching
- Dealership Operations
- Leadership
- Strategic Partnership
- Fortune 500 Company Sales
Additional Information
- CRM SKILLS
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
General Sales Manager
Cardinal Buick GMC
02.2022 - 04.2024
General Sales Manager
Auto Nation Chevy Gilbert
07.2020 - 10.2021
General Sales Manager
Toyota of Portland
07.2015 - 06.2020
Sales Manager
Dick Hannah Volkswagen
09.2010 - 06.2015
Sales Manager
Ron Tonkin Hyundai
10.2005 - 08.2010
Arizona State University
BBA from Business
Administration
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