Ryan O’Rourke

• Company Overview: Ralphie’s Café Italiano is a family-owned restaurant in my hometown that always ensures quality service and food
• My main role as a food runner was to bring appetizers and entrees to the booths, high-tops, and bar
• In the kitchen my job was to pack all the takeout and to make to-go soups and salads
• As a busser my main job was to clean all the tables, wash
• Working at Ralphie’s for the past two years taught me how to work efficiently while the restaurant is busy
• Ralphie’s Café Italiano is a family-owned restaurant in my hometown that always ensures quality service and food

• Expedited work order completion by effectively organizing daily tasks and managing team resources to meet project deadlines.
• Improved overall city aesthetics by cleaning graffiti, power washing surfaces, and painting when necessary.
• Assisted in emergency response efforts during natural disasters or other crises to protect citizens and minimize damage to public property.
• Contributed to a safer environment through proactive identification of potential hazards like potholes or damaged sidewalks before accidents occurred.

• Increased team productivity with effective communication and collaboration strategies.
• Delivered outstanding customer service by providing prompt, courteous assistance during all interactions with clients.
• Maintained high customer satisfaction standards to meet or exceed targets.
• Followed safety protocols while working, avoiding accidents and injuries.

- Helped teach beginner, intermediate, and high school levels wrestling technique

- Managed a team of 20 kids throughout the camp