Hardworking and passionate young man with strong organizational skills eager to be a part of another family in the hospitality industry. Ready to help team achieve company goals and enjoy every minute of it!
Overview
9
9
years of professional experience
Work History
Bid Coordinator
Howard CDM
07.2023 - Current
Enhanced team productivity by creating effective templates for proposals, presentations, and other documentation.
Managed multiple complex bids simultaneously, effectively prioritizing tasks and resources to meet deadlines.
Optimized company''s win rate by identifying areas for improvement through post-bid analysis and feedback from clients.
Developed winning strategies by analyzing historical data from past bids to identify trends that contributed to successful outcomes.
In charge of all calls/emails from subcontractors that need assistance.
Bartender/Server
Treat Cafe Bar And Restaurant
03.2019 - 09.2022
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Pints were always poured to the best standard.
Kept bar presentable and well-stocked to meet customer needs.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Waiter/Kitchen Porter/Event Caterer
Tonery'sBar
06.2015 - 08.2016
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Collaborated with team members to ensure amazing guest experiences and resolve any issues promptly.
Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Bussed and reset tables to keep dining room and work areas clean.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.