Ryan Oxton
Simsbury,CT
Summary
Experienced Food Service Manager with a proven ability to manage all facets of food service operations. Proficient in staff supervision, inventory management, and budget control to optimize efficiency and profitability. Skilled in upholding standards of food quality, safety, and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food & Beverage Manager
Hop Meadow Country Club
Simsbury, CT
09.2019 - 08.2024
- Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services.
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Performed regular price comparisons with vendors in order to obtain the best possible deals on food ingredients.
- Maintained accurate records of daily transactions using point-of-sale systems.
- Created monthly financial reports to analyze sales trends, labor costs and other expenses related to the food and beverage department.
- Resolved conflicts between staff members in a timely manner while maintaining professionalism.
- Managed payroll records for employees working within the food and beverage department.
- Resolved customer complaints regarding meal quality or service issues in a timely manner while ensuring satisfaction is achieved.
- Oversaw food and beverage operations, restaurant, snack bars, beverage cart, and bar.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Distributed food to service staff for prompt delivery to customers.
Bar Manager
Hop Meadow Country Club
Simsbury, CT
03.2017 - 08.2019
- Implemented strategies designed to increase revenue through upselling techniques.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Assisted in developing menus featuring seasonal ingredients from local suppliers.
- Assisted with planning special events such as wine tastings or cocktail parties.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Some College (No Degree) - Hospitality Administration and Management
Manchester Community College
Manchester, CTSkills
- Operations Oversight
- Cost Control
- Food presentation
- Menu development
- Labor Management
- Ordering Supplies
- Food and Beverage Operations
- Beverage knowledge
- Expense Tracking
- Event Coordination
- Reliability
- Team Leadership
- Facilities Planning
- Front of House Management
- Scheduling Staff
- Workflow Planning
- Inventory Control
- Purchasing
- Menu Pricing and Writing
- Decision-Making
Certification
- serve safe
- tips certified (needs to be renewed)
- pool certification
Timeline
Food & Beverage Manager
Hop Meadow Country Club
09.2019 - 08.2024
Bar Manager
Hop Meadow Country Club
03.2017 - 08.2019
Some College (No Degree) - Hospitality Administration and Management
Manchester Community College
- serve safe
- tips certified (needs to be renewed)
- pool certification
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