Ryan Oyama
San Jose ,CA
Summary
Senior Project Coordinator specializing in regulatory compliance, permit generating programs, and cross-functional collaboration. Managed complex projects in high-volume environments. Prepared to transition into a formal management role by leveraging leadership experience and optimizing departmental operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Development Project Coordinator III
City of Palo Alto
Palo Alto
05.2024 - Current
- Trained new staff on permit processing procedures and software systems.
- Identified training needs among staff members involved in the permitting process.
- Provided direction and support to team members, fostering collaboration and ensuring project reviews were on time.
- Coordinated with department leads to identify solutions for client-specified challenges, enhancing project clarity and responsiveness.
- Participated in meetings between developers, contractors, and city officials concerning permitting issues.
- Addressed diverse customer concerns and inquiries regarding permit requirements via phone, email, virtual and in-person meetings.
Development Project Coordinator II
City of Palo Alto
Palo Alto , CA
07.2020 - 05.2024
- Trained junior staff on permitting procedures to enhance team competency.
- Assisted in strategy building for streamlining existing permitting processes.
- Managed timelines for permit approvals to support project schedules.
- Reviewed project documentation for accuracy and completeness prior to submission.
- Responded promptly to inquiries from customers regarding permit status or general questions about permitting processes.
Development Project Coordinator I
City of Palo Alto
Palo Alto
09.2016 - 07.2020
- Reviewed project documentation for accuracy and completeness prior to submission.
- Responded promptly to inquiries from customers regarding permit status or general questions about permitting processes.
- Maintained organized records of permits, applications, and correspondence.
- Processed payments associated with permitting activities as required by regulations or policies.
Education
Bachelor of Arts - Design
San Jose State University
San Jose, CA01-2007
Skills
- Project management
- Cross-functional team management
- Workforce planning
- Regulatory compliance
- Customer service
- Permit software proficiency
Certification
ICC Permit Technician
Timeline
Development Project Coordinator III
City of Palo Alto
05.2024 - Current
Development Project Coordinator II
City of Palo Alto
07.2020 - 05.2024
Development Project Coordinator I
City of Palo Alto
09.2016 - 07.2020
Bachelor of Arts - Design
San Jose State University