Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ryan Pafias

Tampa

Summary

Dynamic professional with a strong background in the brewing industry. Proven ability to enhance customer service and optimize workflow, while ensuring cleanliness and hygiene. A reliable team player with exceptional communication skills, dedicated to fostering a collaborative environment and delivering high-quality results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Brewer

Unrefined Brewing
07.2022 - Current
  • Promoted brewery visibility by representing the company at conferences, and festivals.
  • Assisted with packaging operations, ensuring that finished products met both visual and functional quality standards before shipping to distributors or customers directly.
  • Optimized workflow by assisting with equipment setup, maintenance, and repairs as needed.
  • Ensured consistent product quality by carefully following standard operating procedures during all stages of brewing.

Bartender

Unrefined Brewing
10.2021 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Kept bar presentable and well-stocked to meet customer needs.

Barback

Cigar City Brewing
04.2021 - 03.2023
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Assisted with inventory management, ensuring proper stock levels of beer, wine, and other bar supplies.
  • Replaced empty kegs.
  • Cleaned beer lines.
  • Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
  • Assisted bartenders with pouring and serving beer.

Studio Experience Manager

Cady Studios
10.2019 - 04.2021
  • Aligned company objectives with individual goals, fostering a collaborative environment that prioritized teamwork and collective success.
  • Established strong relationships with clients, fostering loyalty and repeat business through exceptional service delivery.
  • Conducted regular evaluations of team performance, providing constructive feedback and tailored coaching for continued development.
  • Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.

Receiving Associate

Total Wine & More
03.2019 - 05.2020
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, and hand trucks during the receiving process.
  • Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
  • Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Program Cordinator

Tampa Metropolitan Area YMCA
04.2014 - 09.2019
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
  • Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
  • Designed program implementation and maintenance plan.

Sales Associate

Total Wine & More
06.2017 - 03.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

No Degree - General Associates

Eastern Florida State College
Melbourne, FL

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Outgoing personality
  • Cleanliness and hygiene
  • Responsible alcohol service
  • Staff management

Certification

Cicerone Certified Beer Server

Timeline

Assistant Brewer

Unrefined Brewing
07.2022 - Current

Bartender

Unrefined Brewing
10.2021 - Current

Barback

Cigar City Brewing
04.2021 - 03.2023

Studio Experience Manager

Cady Studios
10.2019 - 04.2021

Receiving Associate

Total Wine & More
03.2019 - 05.2020

Sales Associate

Total Wine & More
06.2017 - 03.2019

Program Cordinator

Tampa Metropolitan Area YMCA
04.2014 - 09.2019

No Degree - General Associates

Eastern Florida State College