Ryan Parker

• Enhanced students'' language proficiency by utilizing diverse teaching methods and materials.
• Increased student confidence through regular feedback and personalized instruction.
• Developed and taught ESL curriculum to improve students' conversational abilities.
• Educated students in basics of English grammar and conversational speaking.
• Created new lesson plans based on course objectives.
• Designed interactive lessons to engage all learning styles and promote active participation.

Instructed individuals ranging from children to seniors.

In person classes from 45-90 minutes with warm-up questions, vocabulary, grammar and activities designed to engage the real world aspects of the language skills practiced before hand.

Design and plan beginner lessons for those who could barely speak English to conversing and improving the English of those more advanced.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Provided insight on different program prices and insight on what is best for their situation

• Assisted in the development of staff training materials focused on reptile care, leading to improved employee knowledge and confidence.
• Implemented an effective system for monitoring animal health, promptly addressing any issues identified during regular checkups.
• Developed a loyal customer base through consistent high-quality service and expert advice, generating repeat business.
• Monitored inventory levels and communicated with management regarding replenishment needs, avoiding stockouts or excess merchandise buildup.