Ryan Patao
Baldwin Park,California
Summary
Dedicated professional with strong interpersonal and organizational skills, specializing in service management and resource allocation in high-volume environments. Experienced bartender with several years of expertise in preparing and serving alcoholic beverages. Proficient in maintaining inventory, ensuring cleanliness, and assessing customer needs effectively. Demonstrates exceptional multitasking abilities and a commitment to outstanding customer service.
Overview
11
11
years of professional experience
Work History
BARTENDER
Norweigian Cruise Line
Honolulu, Hawaii
01.2024 - 05.2025
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Attended regular training sessions to stay updated on new products or trends.
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
BARTENDER
Disneyland Grand Californian Hotel
Anaheim, CA
05.2019 - 11.2024
- Spearheaded strategic sales initiatives through targeted advertising and personalized menu recommendations.
- Cultivated strong client relationships to identify needs and influence decisions.
- Fostered welcoming atmosphere for diverse guests to enhance dining experiences and encourage repeat visits.
- Led team to ensure strict adherence to sanitation procedures and food safety standards.
- Supported business operations with flexible scheduling to maintain adequate coverage.
- Collaborated with a team of 10 to identify service improvement opportunities and strengthen guest relations.
BARTENDER
Universal Studios Hollywood
Universal City, CA
03.2017 - 06.2019
- Managed a large hospitality team of 15, delivering outstanding service in a high-traffic environment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Crafted tailored recommendations for each customer to elevate overall service experience.
- Oversaw service area operations, ensuring adherence to quality standards at all times.
- Streamlined daily inventory processes through effective use of EATEC system.
BARTENDER
Fuzion Comedy Club
Huntington Beach, CA
05.2015 - 06.2016
- Leveraged expertise and depth of knowledge in mixed beverages, specialty liquors, and craft beers to serve customers and wait staff.
- Conducted comprehensive business analysis to estimate product demand according to seasonal trends and popularity, streamlining inventory management to successfully avoid overage of depleted stock through strategic planning.
- Liaised with vendors and prepared orders for multiple vendors’ delivery schedules, ensuring supply consistently met demand with skillful vendor coordination.
- Executed all mixing, pouring, and serving of drinks for bar clientele as well as restaurant wait staff.
- Served meal options and resolved customer inquiries about the drink and food menus, crafting recommendations based on customer goals and tastes.
SERVER
Fuzion Comedy Club
Huntington Beach, CA
06.2014 - 06.2015
- Orchestrated and delivered exceptional, friendly, and swift service for optimal guest satisfaction.
- Fielded and resolved questions about menu selections and created recommendations when requested.
- Streamlined processes for accurately recording orders, and partnered with team members to serve food and beverages with service that exceeded guests’ expectations.
- Anticipated and addressed guests’ service needs with a proactive attitude.
- Spearheaded closing and opening duties, including restocking items and reconciling the cash drawer with total integrity and compliance with all relevant policies and procedures.
Education
Certified Cicerone Beer Server Level 1 - Level 1 Beer Server
Cicerone Certification Program
Nationwide07.2020
Certified Barsmarts Comprehensive Bartenders Spirits Training - Alcohol Training
Prestige Bartending School
Covina, CA07.2020
Techniques of Alcohol Management (Tam Card) - Alcohol Training
State of Nevada
Covina, CA07.2020
Graduate Bartender School -
Prestige Bartending School
Covina, CA01.2017
Graduate - Bar Manager Class
Prestige Bartending School
Covina, CA01.2017
Skills
- Point of Sales (Clairity, Aloha, Micros, NCR, MATRA)
- Mixology techniques
- Bar equipment maintenance
- Sanitation standards
- Inventory management
- Sales strategy development
- Multitasking ability
- Excellent judgment
- Performance improvement
- Alcohol awareness
- Windows/Apple
- Ability to memorize menus and drink prices
- Food service
- Professional appearance
- Order management
- Maintaining a clean bar
- Strong multitasking
Timeline
BARTENDER
Norweigian Cruise Line
01.2024 - 05.2025
BARTENDER
Disneyland Grand Californian Hotel
05.2019 - 11.2024
BARTENDER
Universal Studios Hollywood
03.2017 - 06.2019
BARTENDER
Fuzion Comedy Club
05.2015 - 06.2016
SERVER
Fuzion Comedy Club
06.2014 - 06.2015
Certified Cicerone Beer Server Level 1 - Level 1 Beer Server
Cicerone Certification Program
Certified Barsmarts Comprehensive Bartenders Spirits Training - Alcohol Training
Prestige Bartending School
Techniques of Alcohol Management (Tam Card) - Alcohol Training
State of Nevada
Graduate Bartender School -
Prestige Bartending School
Graduate - Bar Manager Class
Prestige Bartending School
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