Ryan Patterson
Amarillo,TX
Summary
Experienced in performing component tests, repairing faults and charging systems. Competent in working alone or with a team to perform speedy and accurate refrigeration repairs, maintenance services and installations. Responsible Lead Installer offering excellent customer service, problem-solving and mechanical abilities developed over 8-year HVAC career. Capable decision-maker with self-motivated approach to addressing any installation or repair need. Specialize in mechanical and HVAC.
Overview
11
11
years of professional experience
3
3
Certification
Work History
Siding Installer
Patterson Custom Exteriors LLC
Amarillo, TX
12.2023 - Current
- Inspected sites before and after construction projects.
- Cleaned or prepared construction sites to eliminate hazards.
- Installed flashing around windows, doors and other openings in walls.
- Assisted other workers in loading and unloading materials onto job sites when needed.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Read and interpreted specs, building plans, blueprints and sketches to successfully complete each task.
- Utilized hand tools such as hammers, saws and drills in order to complete projects.
- Maintained accurate records of all installations performed on job site log books.
- Ensured that all nails were placed at proper angles so that siding would not come loose over time.
- Prepared surfaces for siding installation by sanding, scraping, cleaning or removing old siding.
- Signaled equipment operators to facilitate alignment, movement or adjustment of machinery.
- Applied roofing tar paper as necessary prior to the installation of siding.
- Lubricated, cleaned or repaired machinery or equipment.
- Demonstrated best safety practices working at heights and lifting various objects.
- Operated saw blade in reverse to cut pieces of vinyl.
- Used screws and nails to fasten wood or metal laths to surfaces.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Positioned, aligned or sealed concrete wall sections or pipes.
- Coordinated phases of construction projects from inception to completion.
- Controlled traffic passing near, in or around work zones.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Checked that the siding was level using a spirit level tool.
Lead Technician Installer
Fact Hvac
Tempe, AZ
08.2021 - 12.2023
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Documented processes for future reference by team members.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Implemented changes to improve system performance or reliability.
- Analyzed customer requirements to determine appropriate solutions.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Conducted system maintenance, including troubleshooting, repairs, upgrades, and installations.
- Managed quality control and maintained high level of customer satisfaction.
- Maintained test equipment to safety standards to drive process integrity and data validity.
- Validated adherence to best practices, quality standards and customer specifications.
- Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
- Examined complaints, suggested improved methodologies and recommended system enhancements to promote positive customer service experience.
- Disassembled and repaired damaged sections and fabricated replacements.
- Operated various diagnostic tools to determine repair plans.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Managed workflow and productivity of lower-level technicians to keep projects on task.
- Kept records of parts and equipment used in projects to update inventory.
- Communicated with distributors to acquire necessary equipment for projects.
- Developed user documentation for newly installed systems and software packages.
- Adjusted or modified equipment to enhance equipment performance or to respond to customer requests.
- Provided technical support to customers and staff on a variety of hardware and software issues.
- Trained users in the use of new software packages or hardware devices.
- Inspected and validated repairs before delivery.
- Developed and actualized policies and procedures to promote occupational health and safety best practices.
- Recommended corrective and preventive actions to boost product reliability.
- Assisted junior technicians in resolving complex technical problems.
- Trained apprentices on advanced level repairs and installation's.
- Updated logs and job reports for completed and pending service calls at shift end.
- Tested new applications for compatibility with existing systems.
- Ensured all AHRI match ups were EPA certified.
- Used House Call Pro register system to ring up customer purchases, process payments, and issue receipts.
- Developed eye for detail and suggested accessories to complement purchase.
- Produced sales documents, finalized deals and filed records.
Lead Technician Installer
Acc Contracting
Mesa, AZ
08.2016 - 08.2021
- Reviewed reports from subordinate supervisors regarding the status of projects or other matters related to the field operations department.
- Developed successful resolutions for issues that arose during field operations.
- Defined and monitored personnel and project schedules to ensure on-time project completion.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Assigned duties to field personnel according to their qualifications or experience level.
- Trained and monitored employees to teach daily tasks and improve performance.
- Conducted regular meetings with field staff to review work performance, discuss issues, and identify training needs.
- Developed strategies for improving operational efficiency in the field operations department.
- Suggested or initiated promotions, transfers or hires.
- Kept production team moving forward for progress in daily site operations.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Coordinated with vendors, suppliers in order to procure necessary supplies or services required for successful completion of assigned tasks, projects.
- Completed projects milestones on time by keeping team members on task and operating with efficiency.
- Evaluated employees' performance through periodic reviews; took appropriate disciplinary action when necessary.
- Developed, implemented, and monitored safety policies and procedures for all field staff.
Field Supervisor
Oasis Tree Service
Gilbert, AZ
08.2012 - 08.2016
- Developed successful resolutions for issues that arose during field operations.
- Defined and monitored personnel and project schedules to ensure on-time project completion.
- Assigned duties to field personnel according to their qualifications or experience level.
- Conducted routine maintenance on wood chipper, chainsaws, shapers, work trucks, and blowers.
- Collected payment after completion of each job in field.
Education
High School Diploma -
Highland High School
Gilbert, AZ05-2013
Skills
- Code Compliance
- Project Management
- Equipment Inspection
- Quality Control
- Incident Reporting
- Mechanical Troubleshooting
- Installation and Finishing
- Material Loading and Unloading
- Problem-Solving
- Team Player
- Physical Strength and Stamina
- Physical Agility and Coordination
- Blueprints and Specifications
- Punctual and Dependable
- Attention to Detail
- Heavy Lifting
- Technical Troubleshooting
- Ventilation and Air Conditioning
- Diagnostic Techniques
- Variable Speed Drives
- Warranty Service
- Valid TX Driver's License
- Analytical Thinker
- Certified HVAC Technician
- Duct Sizing and Design
- Leak Checks
- In-Depth Knowledge of Refrigeration Systems
- Charging Principles
- HVAC and Refrigeration Systems
- Blueprint Interpretation
- Installation Expert
Affiliations
- Competition shooter in USPSA and IDPA
- Father of 2 boys and husband
- Reload ammo to supply shooting hobby
- Advid gamer both video games and board games
- Workout at Crunch Fitness
Certification
- EPA certified
- Nate Certified
- Valid TX Drivers License
Languages
English
Native/ Bilingual
German
Limited
Spanish
Limited
References
References available upon request.
Timeline
Siding Installer
Patterson Custom Exteriors LLC
12.2023 - Current
Lead Technician Installer
Fact Hvac
08.2021 - 12.2023
Lead Technician Installer
Acc Contracting
08.2016 - 08.2021
Field Supervisor
Oasis Tree Service
08.2012 - 08.2016
High School Diploma -
Highland High School
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