Ryan Paul
North Providence,RI
Summary
Proven Software solution sales professional, with a track record of working with enterprise & mid-market clients to grow existing accounts while maintaining the health and relationship of customers. Seasoned account manager, with a history of building strong, long-term relationships through technical and strategic business consulting. Trusted communicator and sales coordinator, skilled at earning trust in a SaaS sales environment by fostering a culture of professionalism, expertise, and revenue growth.
Overview
9
9
years of professional experience
Work History
Enterprise Customer Success Manager
PayScale
Seattle, Washington
03.2019 - Current
- Manage 60 -70 enterprise customers, via quarterly calls to review functionality and or training regarding specific subscription tier
- Provided strategic guidance on product usage and best practices to maximize customer value.
- Review client’s product settings and usage data and presented anomalies and irregularities to the client along action items
- Presented product utilization data to clients to ensure they are getting full value from products or services with focus on providing consistently exceptional support at every stage of the user experience
- Proactively communicate client’s issues / ideas with internal stakeholders
- The consultative approach helped in building strong connection with the clients, and ultimately increased their lifetime value.
- Attainment of President's Club in 2022 with 121% of NRR quota
- Qualified for the President's Club by exceeding NRR quota by 110% in 2023
Account Executive
Homes.com
San Diego, California
08.2018 - 01.2019
- Articulating the core benefits in delivering brand advertising, listing exposure, and lead generation to real estate professionals marketing their current home listings
- Facilitating product demonstrations to prospective customers providing marketing analytic strategies to local housing markets maximizing their return on investment.
Account Executive
CarGurus
Cambridge, Massachusetts
04.2016 - 05.2018
- Responsible for acquiring new business for CarGurus selling listings and display products dealerships within Northwest territory
- Highly skilled at moving accounts from different stages of the sales cycle (identification, qualification, validation, close)
- Directly closed $650,625 of monthly recurring revenue for the business, totaling 381 dealerships.
- Obtained a 103% quota achievement in 2017
Business Development
Datawatch Corporation
Bedford, Massachusetts
06.2015 - 03.2016
- Prospect Outbound and Inbound accounts with a concentration in the following verticals: Supply Chain/Logistics, Healthcare, & Channel Sales
- Continually displayed a high volume of activity to always ensure a consistent pipeline of opportunities
- Generated $780K + pipeline for net new logos, while exceeding quota each quarter.
Education
B.B.A, Business Administration -
Bryant University
Smithfield, RI05.2015
Skills
- Software solution sales
- Account management
- Business consulting
- Sales coordination
- SaaS sales
- Professionalism
- Expertise
- Revenue growth
- Customer success management
- Product utilization analysis
- Exceptional support
- Communication
- Relationship building
- Lead generation
- Sales cycle management
- Prospecting
- Pipeline management
- Quota achievement
- Business development
- Supply chain/logistics
- Healthcare
- Channel sales
Timeline
Enterprise Customer Success Manager
PayScale
03.2019 - Current
Account Executive
Homes.com
08.2018 - 01.2019
Account Executive
CarGurus
04.2016 - 05.2018
Business Development
Datawatch Corporation
06.2015 - 03.2016
B.B.A, Business Administration -
Bryant University
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