Ryan Penna
Wallingford,CT
Summary
Highly motivated, dedicated individual with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Always bringing a positive attitude and willingness to learn.
Overview
13
13
years of professional experience
Work History
Frozen Food/ Dairy Sales Manager
Big Y World Class Market
09.2009 - Current
- Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Resolved problems with customers involving sales, satisfaction with service, product or personnel and relentlessly pursued strong and lasting relationships with customers.
- Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
- Trained team members in successful strategies to meet operational and sales targets.
- Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
- Recruited, managed and motivated 7-member retail team to give every guest positive and memorable experiences.
- Successfully drove new product lines to increase annual profits by 22%.
- Oversee Receiving, and the cost of goods that come in and out on a daily basis. As well as Scanning vendors in, and building a relationship with them.
Education
Some College (No Degree) - Criminal Justice
Middlesex Community College - Middletown
Middletown, CTSome College (No Degree) - Business Management
Gateway Community College
New Haven, CTSkills
- Store growth planning
- Creating marketing plans
- Leadership development
- Computer skills
- Team building
- Employee development
- Supervision and training
- Purchasing and planning
- Shrinkage Control
- Company Guidelines
- Sales Goal Achievement
- Inventory Management
- Customer Engagement
Timeline
Frozen Food/ Dairy Sales Manager
Big Y World Class Market
09.2009 - Current
Some College (No Degree) - Criminal Justice
Middlesex Community College - Middletown
Some College (No Degree) - Business Management
Gateway Community College
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