Results-driven Business Manager with expertise in strategic planning, team leadership, and operational improvement. Known for high productivity and efficient task completion. Skilled in communication, problem-solving, and adaptability, ensuring seamless management and business growth.
Overview
11
11
years of professional experience
Work History
Business Manager
RCL Services
San Diego, TX
01.2018 - Current
Developed and implemented policies and procedures to improve operational efficiency.
Recommended process improvements that would reduce costs while increasing productivity.
Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
Designed strategies for improving the quality of services provided by the organization.
Provided training sessions for employees on new software systems used in business operations.
Ensured compliance with legal, regulatory, and ethical standards across the organization.
Project Manager
Unique Employment Services - Health District
Corpus Christi, TX
05.2021 - 04.2022
Presented findings from data analysis in a clear, concise manner that was easily understood by health officials at all levels of the organization.
Partnered with senior health officials to strategize and plan for Covid-19 projects, including the establishment of testing sites and vaccination centers within the city/county.
Supervised operations at fifteen vaccination/testing sites across the county, overseeing a staff of seventy-five employees. Managed all aspects of employee onboarding, training, and scheduling.
Fostered a close working relationship with County Health Director to facilitate timely updates on COVID-19 data, vaccination metrics, resulting in well-crafted speaking notes for media engagements alongside state and local representatives.
Assistant Manager
Express
Corpus Christi, TX
05.2013 - 06.2019
Trained, coached, and mentored new team members on customer service and operational standards.
Assisted in the development of store policies and procedures.
Monitored inventory levels and reordered merchandise as needed.
Scheduled staff shifts to ensure adequate coverage during peak hours.
Collaborated with other managers on projects such as store layout changes or marketing campaigns.
Analyzed sales figures to identify trends and opportunities for improvement.
Performed daily opening and closing duties including cash handling and reconciliation.