Ryan Peterson
Bethpage
Summary
Well-rounded Office Coordinator possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands. Focused Office Coordinator with six years of experience. Enthusiastic and well-organized with drive for continuous improvement. Adept in implementing process enhancements to boost team productivity and office efficiency. Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Focused individual with more than six years of experience in mail delivery services. Extensive expertise and knowledge of mailing guidelines and restrictions. Known for reliability and best-in-class work. Efficiency-driven coordinator with diligent approach to handling financial, employee and office records. Respectful and well-spoken with team members, managers and customers. Smoothly coordinate teams and supplies to accomplish daily office goals.
Overview
8
8
years of professional experience
Work History
Technical Assistant
Brown & Brown Insurance
08.2022 - Current
- Responsible for the day-to-day administrative tasks including but not limited to issuance of certificates of insurance, loss runs, and auto ID cards.
- Build courteous and successful relationships with team, vendors and carriers to improve client retention.
- Assist in the review of internal compliance and client disclosure requirements, policies, endorsements and certificates to ensure alignment with client expectations legal requirements and insurance operations.
- Assist in the renewal process for all assigned clients as directed; including ordering updated loss information, obtaining updated information, documenting renewal applications, and preparing pre-renewal packets and binders.
- Record renewal, sales, and insurance operations compliance documents into the agency management database, as directed.
- Follow agency guidelines, policies and procedures.
- Promote teamwork, support, knowledge sharing and a positive attitude in the department and office.
- Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology including professional development and continuing education required for valid licensing.
Office Coordinator
RoundPoint Mortgage Servicing Corporation
07.2021 - 08.2022
- Operated mail processing equipment and manually sorted mail
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted
- Weighed parcels, calculating costs based on type, total weight and final destination
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Improved operations by working with team members and customers to find workable solutions
- Collaborated closely with marketing to effectively smooth and improve office operations
- Managed and distributed incoming and outgoing mail and packages for staff
- Coordinated resources and delegated assignments to maintain efficient building operations
- Checked common areas and conference rooms regularly to verify cleanliness and order
- Evaluated facilities, furniture and equipment to maintain ergonomic work environment
- Called in equipment repair services and maintained office supplies by ordering new inventory
- Organized and monitored mail supplies and general office supplies for mailroom
- Received, sorted and organized incoming letters and packages
- Loaded mail into cart to prepare for interdepartmental delivery route
- Packaged items in boxes or envelopes and sealed
- Assisted with Shipping department in scanning documents and uploading them into the system
- Scanned clients documents to appropriate loan officers or loan officers assistants
- Deliver marketing material to realtors vehicles by hand during the pandemic era
- Assisted with mailing out disclosure packages as well as applications to clients.
Office Coordinator
Freedom Mortgage Corporation
10.2016 - 07.2021
- Operated mail processing equipment and manually sorted mail
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted
- Weighed parcels, calculating costs based on type, total weight and final destination
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Improved operations by working with team members and customers to find workable solutions
- Collaborated closely with marketing to effectively smooth and improve office operations
- Managed and distributed incoming and outgoing mail and packages for staff
- Coordinated resources and delegated assignments to maintain efficient building operations
- Checked common areas and conference rooms regularly to verify cleanliness and order
- Evaluated facilities, furniture and equipment to maintain ergonomic work environment
- Called in equipment repair services and maintained office supplies by ordering new inventory
- Organized and monitored mail supplies and general office supplies for mailroom
- Received, sorted and organized incoming letters and packages
- Loaded mail into cart to prepare for interdepartmental delivery route
- Packaged items in boxes or envelopes and sealed.
Education
Some College (No Degree) in Marketing -
Manhattanville College
Purchase, NYHigh School Diploma -
Walt Whitman High School
Huntington Station, NY06.2010
Skills
- Budgetary Planning
- CRM and Office Management Software Relationship Building
- Coaching and Mentoring
- Microsoft Office
- Team Building
- Motivational Leadership
- Report Preparation and Analysis
- Microsoft Office Suite
- Regulatory Compliance
- Appointment Scheduling
- Time Management
- Complex Problem Solving
- Handling Customer Complaints
- Handling Complaints
- Customer Service
- Decision Making
- Multitasking and Organization
- Client Relations
- Honesty and Integrity
- Research and Analysis
- Adaptable and Resilient
- Confidence and Drive
- Diligent Follow Through
- Inventory Management
- Facilities Maintenance
- Attention to Detail
- Phone and Email Etiquette
- Multitasking and Prioritization
- Goal Setting
- Mail and Package Distribution
- Documentation and Recordkeeping
- Friendly and Relatable
- Records Maintenance
- Data Representation
- Log Updating
- File Systems Coordination
- Critical Thinking
- Computer Skills
- Friendly, Positive Attitude
- Active Listening
- Data Entry
- Document Review
- Electronic Filing Systems
- Supply Management
Activities
- Professional Announcer for multiple sports (MMA, Kickboxing, Boxing, and Professional Wrestling)
- Huge contributor on volunteering in various charities
- Musician
- Avid Traveler
Timeline
Technical Assistant
Brown & Brown Insurance
08.2022 - Current
Office Coordinator
RoundPoint Mortgage Servicing Corporation
07.2021 - 08.2022
Office Coordinator
Freedom Mortgage Corporation
10.2016 - 07.2021
Some College (No Degree) in Marketing -
Manhattanville College
High School Diploma -
Walt Whitman High School
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