RYAN PIKE
Pelham,NH
Summary
Accomplished Director with a solid background in managing extensive commercial and office environments. Demonstrated ability to enhance operational efficiency through cost reduction and improved service standards, all while ensuring compliance with safety regulations. Strong capabilities in project management, team leadership, and vendor relations, with a focus on strategic building maintenance planning. Key achievements include the execution of initiatives that led to significant operational improvements.
Overview
31
31
years of professional experience
Work History
Director of Facilities & Fleet - T.P.S.
Tyngsborough Public Schools
Tyngsborough, Massachusetts
09.2024 - 11.2025
- Directed emergency operations and winter weather responses across multiple district facilities.
- Led a team of 17 full-time union staff while overseeing 20+ outside vendors for project fulfillment.
- Continuously monitored work requests, emergencies, and special projects for proactive management.
- Participated in construction committee activities for new Middle School opening in Fall 2025.
- Ensured safe and efficient daily operations across all facilities under supervision.
- Managed maintenance schedules for school infrastructure to prevent service disruptions.
- Collaborated with external contractors on repairs and upgrades to enhance facility functionality.
- Audited vendor invoices for accuracy before approving payments.
Director of Facilities & Trades
Mass College of Art & Design
Boston, Massachusetts
09.2023 - 09.2024
- Directed operations for a diverse team of 55 custodians and tradespeople continuously.
- Managed maintenance and repairs for extensive facilities totaling over 850,000 sq. ft.
- Oversaw handling of maintenance requests while managing budgets for issue resolution.
- Coordinated departmental collaboration to promptly address campus emergencies.
- Resolved high-impact emergencies, such as fire incidents and soffit collapse in Tower Building.
- Implemented deferred maintenance projects with contractors, improving overall facility conditions.
- Optimized maintenance schedules, enhancing efficiency across multiple buildings.
- Evaluated contractor bids for construction or remodeling projects at organizational sites.
Facilities and Fleet Director - Northeast Residential Services (NRS)
D.D.S.
, Massachusetts
08.2022 - 09.2023
- Oversaw a team of three full-time employees, four contractors, and over 20 external vendors responsible for maintenance and security of 75 commercial and residential sites along with 115 vehicles.
- Managed budgets effectively while monitoring maintenance requests to address complaints swiftly.
- Delivered multiple capital projects valued at up to $400K on schedule, including security door installations and flood damage repairs.
- Maximized safety through regular testing of fire alarms, sprinkler systems, and electronic security measures.
- Responded rapidly to various maintenance issues, ensuring efficient resolution of plumbing and electrical problems.
- Streamlined operations through continuous improvement initiatives that optimized processes and minimized costs.
- Obtained $250K in funding by successfully writing grant applications for facility enhancements in the northeast region.
- Championed change management efforts fostering organizational transformation while establishing vendor relationships for favorable service terms.
Fleet Supervisor & Municipal Facility Maintenance
Town of Salem
Salem, New Hampshire
04.2006 - 08.2022
- Supervised daily operations of a fleet comprising 100 vehicles while managing a team of three employees and 10+ vendors.
- Successfully managed multiple capital improvement projects on time and under budget, including significant equipment upgrades totaling $350K.
- Implemented preventative maintenance programs that reduced repair costs through timely inspections and proactive measures.
- Secured $350K in grant funding for clean diesel initiatives to enhance community fleet capabilities.
- Oversaw compliance with safety regulations while managing vehicle maintenance schedules and repair coordination.
- Developed strategic routing plans for fleet operations to improve efficiency and reduce downtime.
- Administered vendor contracts for vehicle services, ensuring competitive pricing and quality service delivery.
- Managed comprehensive inventory of fuel and spare parts to support fleet operations effectively.
Lead Service Technician & Asst. Service Manager
Northeast Engine Corporation
Woburn, Mass. & Manchester , New Hampshire
05.1995 - 04.2006
- Enhanced efficiency in diagnosing and repairing engine issues within the team.
- Trained new technicians on company policies, procedures, and safety protocols.
- Performed detailed troubleshooting to uncover root causes of equipment malfunctions.
- Implemented efficient workflow processes through established best practices.
- Conducted regular maintenance while providing assistance with repairs as needed.
- Addressed complex customer service issues, ensuring effective resolution.
- Coordinated procurement of necessary parts with vendors for timely repairs.
- Managed inventory levels for repair parts, ordering replacements proactively.
Education
Bachelor of Science - Business Administration
Central State University
Wilberforce, OH11-2022
Associate Degree - Business Management
Eastern Gateway Community College
Steubenville, OH10-2016
Certificate - Leadership Program
Colleges of The Fenway
Boston, MA08-2024
Skills
- Management of projects and budgets effectively
- Expertise in facility maintenance
- Relations with vendors
- Preparedness for emergencies
- Strategies for cost reduction
- Knowledge of HVAC systems
- Expertise in plumbing systems
- Skills in construction project management
- Administration of work orders
- Knowledge of electrical systems
- Methods for process enhancement
- Planning for capital improvements
- Programs for preventive maintenance
- Leadership of teams
- Oversight of budgets
- Maintenance of buildings
- Control of pests
- Coordination of special projects
- Adaptability to change
- Decision-making capabilities
Education Certifications Skills
Certified in MS4 Management by N.P.D.E.S., OSHA 30 Certified, Massachusetts Certified Public Purchasing Official, Designated per the Office of the Inspector General, Munismart, Vue-Works, Camis (DCAMM), School Dude, Team Dynamix, MasterLibrary, Building Management Systems, Microsoft, Outlook, Mass. HRCMS Time & Attendance Software, Google Suite
Timeline
Director of Facilities & Fleet - T.P.S.
Tyngsborough Public Schools
09.2024 - 11.2025
Director of Facilities & Trades
Mass College of Art & Design
09.2023 - 09.2024
Facilities and Fleet Director - Northeast Residential Services (NRS)
D.D.S.
08.2022 - 09.2023
Fleet Supervisor & Municipal Facility Maintenance
Town of Salem
04.2006 - 08.2022
Lead Service Technician & Asst. Service Manager
Northeast Engine Corporation
05.1995 - 04.2006
Bachelor of Science - Business Administration
Central State University
Associate Degree - Business Management
Eastern Gateway Community College
Certificate - Leadership Program
Colleges of The Fenway