RYAN PIKE
Pelham,NH
Summary
Detail-oriented professional with exceptional operational and project management skills, adept at navigating fast-paced environments while effectively managing multiple tasks. Recognized for a proactive approach to identifying and resolving issues, with a strong focus on optimizing processes and supporting team objectives. Committed to fostering a culture of excellence through innovative strategies and unwavering ethics, driven by a passion for public service. A collaborative team player dedicated to achieving organizational goals and enhancing overall efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director of Facilities & Fleet – T.P.S.
Tyngsborough Public Schools
09.2024 - 11.2025
- Leads a team of seventeen (17) full-time union staff, morning, and evening shifts, as well as twenty (20) plus outside vendors to maintain, repair, and coordinate the school district’s needs.
- Monitor and assign any and all work requests, emergency issues 24/7, as well as special projects. Monitor BMS System, make adjustments, as well as notify mechanical contractors for major service and or repairs needed.
- Directs all emergency and winter weather operations for all three (3) facilities in the district as well as one (1) district-owned leased facility.
- Constructed and reviewed RFP's, IFB, and RFQ's when necessary.
- High level member of the construction team and committee for the construction of the district’s new Middle School, opened Fall of 2025.
- Developed and implemented preventive maintenance programs, enhancing operational efficiency of school facilities.
- Coordinated with contractors for facility improvements, optimizing project timelines and budget management.
- Created a Standards of Operation manual for the school districts facilities department, which was the first to be implemented.
Director of Facilities & Trades – Mass Art.
Commonwealth of Massachusetts
10.2023 - 09.2024
- Lead a team of fifty-five (55) FTE's and four (4) PTE's consisting of two (2) Asst. Directors, 24/7 custodians, as well as 2 shifts of trades workers.
- Directs the daily maintenance and repair of Mass Art’s 7 main buildings consisting of over 750,000 sq. ft. of educational, museum, commercial kitchen, and retail facilities, and 250,000 of dormitory space, as well as the college’s fleet.
- Monitor maintenance requests, manage budgets and expenditures, and resolve issues and complaints quickly and efficiently.
- Respond, react, and resolve emergencies that arise throughout the facilities and campus in coordination with other departments and teams.
- Led cross-functional teams in executing capital improvement projects, enhancing campus infrastructure.
- Mentored staff on best practices in facilities management and project execution methodologies.
- Coordinated vendor relationships to maximize service quality and contract negotiations.
- Developed and managed an annual facilities budget, optimizing resource allocation and minimizing expenses.
- Established strong vendor relationships, resulting in reduced costs and improved service levels.
- Ensured safe work environment through adherence to OSHA standards and regular safety audits.
- Notable Highlights:
- Successfully and efficiently responded to 2 major emergency issues on campus, fire on the 7th floor of the Tower Building as well as the collapse of the Tower Buildings soffit/ceiling panels.
- Complete multiple projects off the deferred maintenance list for multiple buildings on campus, coinciding with various contractors as well as Boston Water & Sewer.
- Restructured the maintainer floor schedules for effectiveness and efficiency for the 7-building campus (+/- 750,000 sq. ft.)
- Troubleshoot, diagnose, & successfully repair a multi-year issue with the HVAC and monitored humidification system within the museum located within the campus.
- Responded to and managed various elevator and life safety issues such as, elevator entrapments, failed state elevator inspections, fire suppression failures, and elevator rope failures/replacements.
- Responded to and resolved failed chiller systems (13 story stack system), low-pressure boiler (1-250 & 2- 500hp) issues, and failed sprinkler systems.
Facilities and Fleet Director - (DDS)
Commonwealth of Massachusetts.
09.2022 - 10.2023
- Lead a team of three (3) full-time employees, four (4) full-time contractors, and twenty (20+) outside vendors and contractors while overseeing repairs, maintenance, and security of 75 commercial and residential facilities and a fleet of 115 vehicles.
- Monitor maintenance requests, manage budgets and expenditures, and resolve issues and complaints quickly and efficiently.
- Fostered partnerships with community organizations to expand outreach and service effectiveness.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Notable Highlights:
- Negotiated end of lease terms with DCAMM and landlords
- Successfully led and delivered numerous Capital projects of up to $400K on time and within budget, including repaving, roof replacements, kitchen rehabs, security door installations, and flood damaged rehabs.
- Maximized safety by conducting preventative maintenance and regular testing of fire alarms, sprinkler systems, fire safety doors, security gating, and electronic keypad egresses.
- Ensured rapid and efficient response to maintenance/repair requests, including plumbing, system, and electrical issues and damages.
- Increased efficiency and reduced costs by implementing continuous improvements to streamline workflow, eliminate waste, and optimize processes.
- Received a total of $250K by writing, applying for, and receiving grants for various facility upgrades and repairs for the northeast region of NRS.
Fleet Supervisor & Municipal Facility Maintenance
Town of Salem, New Hampshire
04.2006 - 09.2022
- Supervised a team of three (3) full-time employees and ten (10+) outside contractors and vendors while overseeing repairs, maintenance, and security of municipal facilities and a fleet of 110+ vehicles and construction equipment.
- Effectively managed annual budgets, forecasting, and Capital improvement projects.
- Coordinated with vendors to procure parts and services, ensuring compliance with municipal procurement policies.
- Collaborated with city departments to align fleet operations with strategic goals of public service enhancement.
- Enhanced vehicle maintenance processes for improved fleet performance and reduced downtime..
- Created and executed RFP's, IFB's, as well as RFQ's
- Championed continuous improvement efforts across the department, identifying areas of potential enhancement and proactively implementing necessary changes.
- Notable Highlights:
- Successfully managed and delivered multiple Capital projects on time and within budget, including vehicle and large equipment upgrades/replacements of up to $350K.
- Quickly and efficiently responded to maintenance/repair requests, including garage door, electrical, and air system issues and damages.
- Reduced expenses by proactively mitigating repairs through preventative maintenance, inspections, and testing.
- Received a total of $350K by writing, applying for, and receiving grants through the clean air act/VW mitigation fund grants via the State of NH for clean diesels.
- Managed budgets and expenses to maintain cost control within the department.
Education
Bachelor of Science - Business Administration
Central State University
Associate Degree - Business Management
Eastern Gateway Community College
Skills
- Skilled in Microsoft, Google Suite, and specialized management tools
- Building maintenance
- MEP systems
- Construction
- Repairs and maintenance
- Work order management
- Record keeping
- Vendor coordination
- Special projects
- Experience with electrical installations
- Budget management
- Cost control
Certification
- Massachusetts Certified Public Purchasing Official
- Successfully completed Colleges of the Fenway Leadership Program
- Certified in MS4 Management by N.P.D.E.S.
- OSHA 30 Certified
AREAS OF EXPERTISE
Operations Management | Fleet Management | Facilities Management | Budgeting & Forecasting | Negotiations | Preventative Maintenance & Repairs | Capital Improvement Project Management | Bidding Processes & Procurement | Collective Bargaining & Labor Relations | Union Contracts | Process Improvement | Performance Analysis | Contract Management | Vendor Relations | Team Leadership
Timeline
Director of Facilities & Fleet – T.P.S.
Tyngsborough Public Schools
09.2024 - 11.2025
Director of Facilities & Trades – Mass Art.
Commonwealth of Massachusetts
10.2023 - 09.2024
Facilities and Fleet Director - (DDS)
Commonwealth of Massachusetts.
09.2022 - 10.2023
Fleet Supervisor & Municipal Facility Maintenance
Town of Salem, New Hampshire
04.2006 - 09.2022
Associate Degree - Business Management
Eastern Gateway Community College
Bachelor of Science - Business Administration
Central State University