Ryan Pinette
BIDDEFORD
Summary
Dynamic manager with a proven track record at McDonald's, excelling in team leadership and customer service. Enhanced operational efficiency through effective staff training and development, fostering a high-performance culture. Known for resolving customer disputes promptly and maintaining exceptional service standards, contributing to a consistently positive dining experience.
Experienced Cook supervisor with team leadership and kitchen management, ensuring smooth and efficient operations. Utilizes strong organizational skills and attention to detail to maintain food quality and safety standards. Track record of fostering collaborative environment and driving team performance.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Manager
McDonald's
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Cook Supervisor
Sealrock Healthcare
06.2015 - 04.2025
- Ensured consistent food quality with strict adherence to recipes, portion control, and presentation standards.
- Trained new hires in proper cooking techniques, equipment usage, and safety protocols, increasing overall team proficiency.
- Improved staff productivity by providing clear instructions, guidance, and constructive feedback on their performance.
- Collaborated with management to develop innovative menu offerings that catered to diverse customer preferences.
- Maintained a clean and hygienic kitchen environment through regular cleaning schedules and strict sanitation policies.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Implemented effective time-management strategies within the kitchen team, enabling smoother meal preparation during peak hours.
- Exceeded health inspection standards consistently by maintaining a stringent focus on cleanliness and sanitation practices throughout the kitchen space.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Education
Biddeford High-school
Biddeford, MESkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Task delegation
- Relationship building
- Staff development
- Positive attitude
- Multitasking
- Staff training
Certification
Food safety certification
Timeline
Cook Supervisor
Sealrock Healthcare
06.2015 - 04.2025
Manager
McDonald's
Biddeford High-school
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