Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Ryan Plourde

Worcester,Massachusetts

Summary

Motivated worker with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

7
7
years of professional experience

Work History

Server

DonutNV
08.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Groundskeeping /Maintenance

Kettle Brook Golf Club
05.2024 - 08.2024
  • Created schedules for preventive maintenance tasks, reducing downtime due to equipment failures or malfunctions.
  • Assisted in the creation and maintenance of a centralized database for tracking product failures, streamlining communication and data sharing among team members.
  • Reduced machine downtime by regularly conducting preventive maintenance and swiftly troubleshooting issues.
  • Implemented preventive maintenance programs for instruments, minimizing equipment failures and reducing repair costs.

Sales Representative

Vector Marketing Company
06.2023 - 08.2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Landscaping

Grove Cemetery
05.2021 - 08.2022
  • Maintenance and care for graves

Manager

Meola's Ice Cream
04.2020 - 08.2022
  • Served customers, tracked inventory, managed money, operated store

01.2018 - 01.2021
  • Caring for children aged 5-10

Education

MBA -

Bryant University
Smithfield, Rhode Island
05.2026

High School Diploma -

Wachusett Regional High School
Holden, Massachusetts
06.2022

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Sales expertise

Volunteer Experience

St. Columba’s Parish, Paxton, Massachusetts, 2015 - 2022, Volunteer work with food drives, Soup kitchens, Visits to nursing homes

Timeline

Server

DonutNV
08.2024 - Current

Groundskeeping /Maintenance

Kettle Brook Golf Club
05.2024 - 08.2024

Sales Representative

Vector Marketing Company
06.2023 - 08.2023

Landscaping

Grove Cemetery
05.2021 - 08.2022

Manager

Meola's Ice Cream
04.2020 - 08.2022

01.2018 - 01.2021

MBA -

Bryant University

High School Diploma -

Wachusett Regional High School

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Ryan Plourde