Senior Vice President: Business Development (10/24-04/25)
- Established Business Development Team interfacing with newly established marketing group.
- Direct oversight of (3) salary professionals and $250K Op/Ex
- Developed "Market Feedback Analysis" process to track performance with our clients.
- Developed and lead "Client Account Manager" program identifying the Firm's "Top 50" clients annually with the most potential for revenue expansion.
- Created strategic revenue plan to grow firm's geographic footprint in Groton CT and North Carolina.
- Created tactical plan to anticipate and reduce Professional Services' overdue Accounts Receivable from $5M to $450K.
- Established Collections Standard Work for overdue Loureiro Accounts Receivable.
- Coached Indirect Corporate Health and Safety Officer and developed internal audit blueprint and schedule.
- Developed new Standard Work on interview and termination processes.
Senior Vice President: EHS / Facility Services (09/19-10/24)
- (5) Market Sector's: CT, RI, NH, MA, DC, MO, NC
- Accountable for the P/L of the EHS and Facility Services Divisions: (14) Salary Professionals / (9) Hourly
- Accountable for the P/L of the Hazardous Building Materials Cell: (4) Salary Professionals
- $6-7M topline revenue to Loureiro Professional Services
- Averaged 12-15% profit margin in EHS and FS Divisions
- Developed curriculum for professional career paths within EHS and Facility Services.
- Created and sustained Key Process Inputs for monitoring staff capacity and profitability.
- Monitored and addressed indirect labor cost through new Standard Work.
- Lead weekly Divisional Collaboration meetings to allocate labor efficiently and reduce cost
- Developed "Client Account Manager" program identifying Firm's "Top 50" clients annually for potential revenue.
- Lowest Voluntary Attrition rate in the firm (2019-2024)
Vice President: EHS Division (06/18-09/19)
- Division suffered 56% voluntary attrition in 2017/2018
- Established weekly Divisional Operations meetings
- Created mentoring program for junior staff development.
- Created data driven manpower model to demonstrate staff monthly "pitch rate" tracking performance to financial plan