Ryan Pollock
Sunbury
Summary
Dynamic leader with proven success in enhancing member engagement and strategic planning. Skilled in relationship building, decision-making, and risk management. Committed to fostering team growth and driving initiatives that support organizational goals.
Overview
5
5
years of professional experience
Work History
Ritual Chairman
Sigma Chi Fraternity Alpha Chapter
Oxford, OH
04.2026 - Current
- Led strategic planning initiatives to enhance chapter growth and member engagement.
- Facilitated communication between executive board and members, ensuring alignment on goals.
- Organized fundraising events to support philanthropic efforts and community outreach programs.
- Fostered relationships with alumni and external stakeholders to strengthen chapter network and resources.
Risk Manager
Sigma Chi Alpha Chapter at Miami University
Oxford, OH
05.2025 - 04.2026
- Trained chapter members on risk mitigation techniques, fostering a culture of safety and accountability.
- Collaborated with executive leadership to establish strategic objectives for risk management initiatives.
- Conducted regular audits of risk policies, ensuring alignment with regulatory requirements and best practices.
Manager
Swimsafe Pool Management
Delaware, OH
05.2025 - 03.2026
- Supervised daily pool operations, ensuring compliance with safety standards and regulations.
- Trained and supported staff in effective pool maintenance and customer service practices.
- Implemented scheduling systems to optimize staff allocation during peak seasons.
- Monitored inventory levels, facilitating timely procurement of cleaning supplies and equipment.
Customer Service Representative
Kinsale Golf And Fitness Club
Powell, OH
01.2021 - 02.2025
- Assisted in the development of training materials for new staff, improving onboarding processes and service quality.
- Delivered exceptional customer service by assisting golfers with cart rentals and returns.
- Provided accurate information about course layout, rules, and local amenities to customers.
Education
High School Diploma -
Olentangy Berlin Highschool
Delaware, OHBachelor of Arts - Organizational Leadership
Miami University
Oxford, OH05-2028
Minor - Human Capital Management
Miami University
Oxford, OH05-2028
Skills
- Meeting leadership
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Customer relations
- Employee relations
- Data entry
- Microsoft Excel
Timeline
Ritual Chairman
Sigma Chi Fraternity Alpha Chapter
04.2026 - Current
Risk Manager
Sigma Chi Alpha Chapter at Miami University
05.2025 - 04.2026
Manager
Swimsafe Pool Management
05.2025 - 03.2026
Customer Service Representative
Kinsale Golf And Fitness Club
01.2021 - 02.2025
High School Diploma -
Olentangy Berlin Highschool
Bachelor of Arts - Organizational Leadership
Miami University
Minor - Human Capital Management
Miami University