Ryan Pope
Dana Point,CA
Summary
Customer-oriented, strategic-thinking Logistics and Supply Chain executive with 15+ years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust in a high paced global network. Highly persuasive logistics professional known for exceeding targets. Strong skillset in Negotiation, Operations Management, Global Ocean and Transportation, Order Management, and Customs Brokerage. Extensive experience working with Global Consumer / Retail brands and building legacy relationships.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director, Global Key Account Manager - Consumer
Kuehne+Nagel Inc.
Los Angeles
02.2011 - Current
- Managed the implementation of global account strategies across multiple regions.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Developed and maintained relationships with key global customers, ensuring customer satisfaction.
- Created strategic plans to increase sales and profitability of global accounts.
- Partnered with internal stakeholders to ensure smooth transition when launching new products or services globally.
- Consistently increased annual turnover within my portfolio, in 2022 generated $60 million in turnover
- Consistent "High performer" within the NAM Consumer vertical team
Jr. Broker Consultant
Benefits Resource Group
Laguna Beach
03.2009 - 08.2011
- Monitored client portfolios to identify areas of improvement or risk reduction strategies.
- Advised customers on health insurance coverage options, including premiums, deductibles, copays, and network providers.
- Created presentations for prospective clients to showcase the benefits of our products.
- Supported Senior Brokers with production of sales and marketing materials, successfully increasing total number of clients
- Maintained up-to-date knowledge of health care reform laws and regulations.
- Researched competitors' offerings and pricing structures to ensure competitive advantage in the marketplace.
- Established relationships with key stakeholders within organizations to increase sales volume.
Import Sales Representative
Hanjin Shipping
Cerritos
10.2008 - 11.2009
- Negotiated contracts with vendors to obtain optimal pricing on transportation services.
- Developed and significantly grew assigned territory 20% within first year.
- Developed strategies for improving customer service processes related to the ocean import process.
- Coordinated with clients, vendors, and other third-parties to ensure timely delivery of shipments.
Import Sales Representative
Evergreen Marine
Cypress
03.2005 - 09.2007
- Generated new sales leads through cold calling and networking activities.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Account management of 30+ import service contracts, secured 5 new legacy clients in my first year
- Negotiated pricing contracts with customers to maximize profits.
- Developed key customer relationships to increase sales.
Education
BBA - International Business
Loyola Marymount University
Los Angeles, CA05-2004
Skills
- Sales strategy development
- Logistics expertise
- Contract Management
- Web-based Logistics Information Systems
- Logistics Processes
- Retail Logistics
Certification
- Kuehne + Nagel Regional Talent Program North America, 2023
Languages
Spanish
Limited
Accomplishments
- Top Sales Performer , West Area 2014, 2018
Timeline
Director, Global Key Account Manager - Consumer
Kuehne+Nagel Inc.
02.2011 - Current
Jr. Broker Consultant
Benefits Resource Group
03.2009 - 08.2011
Import Sales Representative
Hanjin Shipping
10.2008 - 11.2009
Import Sales Representative
Evergreen Marine
03.2005 - 09.2007
BBA - International Business
Loyola Marymount University