Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Potter

Ryan Potter

Server / Cook
Newark,DE

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience
1
1
years of post-secondary education

Work History

Indoor Ironworker

Steel Suppliers Erectors
Wilmington , DE
05.2021 - 08.2023
  • Placed and fastened iron rods and steel mesh together using wire and spot welds.
  • Skilled in use of specialized metalworking and concrete manipulation tools to perform assigned tasks.
  • Reviewed work plans and blueprints to ascertain all requirements for project.
  • Prioritized safety across job site with specific attention to load suspension, welding, and cutting.

Lead Grill Cook

Five Guys
Newark , DE
05.2018 - 05.2021
  • Distributed food to team members with efficiency in high-volume environment.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
  • Adjusted gas and electric grills to specified temperatures for quality food output.
  • Trained new team members on kitchen operations and safety protocols.

Server

Redfire Grill & Steakhouse
Wilmington , DE
05.2018 - 05.2021
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

Education

Diploma - Regular HS Curriculum

Delaware Military Academy
Wilmington, DE
09.2016 - 06.2020

Undergraduate Bachelors Program - Business Analytics

University of Delaware
Newark, DE
08.2023 - Current

Skills

Blueprint reading

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Timeline

Undergraduate Bachelors Program - Business Analytics

University of Delaware
08.2023 - Current

Indoor Ironworker

Steel Suppliers Erectors
05.2021 - 08.2023

Lead Grill Cook

Five Guys
05.2018 - 05.2021

Server

Redfire Grill & Steakhouse
05.2018 - 05.2021

Diploma - Regular HS Curriculum

Delaware Military Academy
09.2016 - 06.2020

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Ryan PotterServer / Cook