Ryan Powell

• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Escorted inmates to and from cells, hospitals, and medical appointments.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
• Conducted routine and emergency head counts.
• I was primary in our segregated building for four months.
• Performed inmate management to deescalate situations.

• Maximized customer retention by resolving issues quickly.

- Whether helping in service or taking care of post sale issues, continued to provide excellent customer service.

• Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.

- Expanded customer base by knowing the what, why, and hows of the business to give informative information to buyers.

• Followed up with existing customers to provide additional support and address concerns.

- Managed customer needs even after the sale through communications, options, and dynamic content.

• Troubleshooted technology issues to help save customers from having to go to service.

- Helped personally handle electronic or app issues.

• Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Developed strong rapport with customers and created positive impression of business.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Engaged in friendly conversation with customer to better uncover individual needs.

• Approached potential clients by using direct marketing mailings and phone contacts.

- Managed time each day for prospecting.

• Utilized CRM software to manage client relationships.

- Followed up with existing clients to ensure satisfaction and answer questions.

• Prepared and reviewed insurance applications to verify compliance with regulations.

- Attention to detail to not miss important information.

• Calculated premiums and established payment methods.

- Using programs to accurately assess needs.

• Monitored clients' overall health and well-being and noted significant changes.

- Used tools to check blood sugars and other necessary health risks.

• Entrusted to handle confidential and sensitive situations in professional matter. Like conflict management when the client is uncomfortable or stressed.

- Helping deescalate tempers created by misunderstandings of the client.

• Recorded status and duties completed in logbooks for management.

- Used programs to update daily incidents and medication uses.

• Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
• Organized materials and tools in to maintain clean and neat work areas.
• Installed safety and distribution components for electrical systems, such as switches, resistors and circuit-breaker panels.
• Pulled wire through conduits and through holes in walls and floors.
• Helped complete system installations, digging trenches, and breaking up concrete.
• Spliced, joined and connected wire to fixtures and other electrical components.

• Collaborated with store manager to maintain daily operations.

- Given tasks to complete throughout the day while maintaining communications with staff, management and customers.

• Submitted reports to senior management to aid in business decision-making and planning.

- Taking cooperate directions and applying real world application to successfully complete tasks.

• Monitored cashiers' work and balanced registers to maintain strong financial controls.

- Solved issue with customers and monitored cash flow for inconsistencies.

• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.

- Kept morale high through encouragement and interpersonal communication.