Ryan Pozorski
Irvine,CA
Summary
Dedicated student with extensive knowledge with interpersonal interactions and leadership positions. Bringing top notch oral and written communications, problem solving, and active listening skills. Enhances team goals and cohesion while providing efficiency to any role prescribed.
Overview
8
8
years of professional experience
Work History
Customer Satisfaction Representative
Werner Electric
06.2023 - 08.2023
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Tracked customer service cases and updated service software with customer information.
- Utilized customer service software to manage interactions and track customer satisfaction.
Field Radio Operator
Marine Corps
08.2017 - 01.2023
- Protected communications through regular alteration of frequencies and cryptographic codes.
- Learned and applied basic telecommunication and radio operation skills.
- Developed, constructed, installed and adjusted settings on Controlled Cryptographic Item radio equipment to complete field mission objectives effectively.
- Assembled and tuned radios by constructing equipment and antennas.
- Operated communications systems to send and receive transmissions.
Cashier
Piggly Wiggly Grocery Store
06.2015 - 07.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Science - Environmental Science
Irvine Valley College
Irvine, CA06.2027
High School Diploma -
Mosinee High School
Mosinee, WI06.2017
Skills
- Business Development Understanding
- Route Dispatch
- Team Development
- Project Requirements
- Equipment Troubleshooting
- Customer Interaction
- Goals and Performance
- Performance Improvement
- Organizational Skills
- Sorting and Labeling
Accomplishments
-Awarded Navy and Marine Corps achievement medal for exemplary performance in duty as a Field Radio Operator in 2021.
-Awarded Navy and Marine Corps achievement medal for exemplary performance in duty as a Satellite Communications Operator in 2022.
-Awarded Marine Corps Certificate of Commendation for performance in duty as a Combat Marksmanship Coach.
-Dean's List spring semester of 2023 with a GPA of 4.00
Passions
Passionate about scuba diving, currently has certified as an PADI Open Water Diver. Looking to continue training, with ultimate goal in reaching PADI Divemaster certification.
Timeline
Customer Satisfaction Representative
Werner Electric
06.2023 - 08.2023
Field Radio Operator
Marine Corps
08.2017 - 01.2023
Cashier
Piggly Wiggly Grocery Store
06.2015 - 07.2016
Bachelor of Science - Environmental Science
Irvine Valley College
High School Diploma -
Mosinee High School
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