Ryan Pro
Little Falls,NJ
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Director of Sales and Business Development
Allendale Senior Living
08.2024 - Current
- Streamlined sales processes for increased efficiency, leading to faster deal closures and improved profitability.
- Reported on leads, sales opportunities, progress, and activity, informing weekly forecasts and monthly pipeline development.
- Trained junior sales staff on best practices in pipeline management, consultative selling techniques, and negotiation tactics resulting in accelerated career progression.
- Managed activity and sales pipeline in revenue management software, supporting business development through targeted statistical analysis and projection.
- Cultivated long-term relationships with key accounts, ensuring high client satisfaction and repeat business.
- Established new business partnerships by identifying potential clients and presenting tailored solutions.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Organized promotional events and interacted with the community to increase sales volume.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
High School Wrestling Coach
Manchester Regional High School
01.2023 - Current
- Enhanced wrestler technique through focused one-on-one coaching sessions, leading to increased wins in competitions.
- Developed effective communication protocols among athletes, coaches, and parents, promoting transparency and trust within the program.
- Strengthened athlete conditioning by incorporating strength training exercises, improving overall physical fitness levels.
- Established a safe and supportive environment for athletes, fostering personal growth and development both on and off the mat.
- Cultivated a culture of teamwork by facilitating collaborative drills during practice sessions that emphasized cooperation among athletes.
- Improved team performance by developing and implementing customized training programs for individual wrestlers.
- Established a comprehensive off-season training program to maintain wrestler fitness levels and readiness for the upcoming season.
- Assisted head coach by overseeing practice warmups, conditioning, and daily exercises while modeling technique.
- Mentored wrestlers in goal-setting strategies, helping them achieve their individual objectives throughout the season.
- Evaluated wrestler performance during practice sessions and provided constructive feedback for ongoing improvement.
- Managed logistics for away matches and tournaments, ensuring smooth transportation and accommodations for team members.
- Utilized various coaching models and techniques to maximize athlete success.
Sales Manager
Brookdale Senior Living
05.2022 - 08.2024
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients' specific needs.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Optimized sales funnel management, enhancing lead generation and conversion rates.
- Fostered a culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
- Organized promotional events and interacted with the community to increase sales volume.
- Facilitated business by implementing practical networking techniques.
Community Relations Director
Thrive Senior Living and Memory Care
06.2021 - 05.2022
- Managed social media channels, increasing brand awareness and engagement within the community.
- Collaborated with internal departments to align community relations efforts with overall organizational goals.
- Strengthened community partnerships by organizing and executing outreach events.
- Developed strategic relationships with local businesses for mutual support and event collaboration.
- Marketed offerings and services to the community.
- Stayed within budget for marketing expenses.
Sales and Marketing Intern
Llanfair House Nursing & Rehab Center
08.2020 - 05.2021
- Demonstrated willingness and interest in learning new tasks and skills.
- Conducted market research to identify potential clients and developed tailored sales strategies.
- Enhanced overall efficiency by optimizing internal processes related to sales documentation management.
- Managed customer expectations and helped navigate sales processes.
- Shadowed team members to learn problem-solving and best practices in customer service.
- Developed strong product knowledge, enabling effective communication of features and benefits to potential customers.
- Assisted in the planning and execution of promotional events, resulting in increased brand awareness.
- Utilized CRM software to manage customer information, streamlining processes within the sales team.
- Contacted prospective customers through phone calls and emails to develop business.
Maintenance Assistant
Llanfair House Nursing & Rehab Center
06.2017 - 08.2020
- Maintained safety conditions and standards in the facility by ensuring compliance with industry standards.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Fostered a positive work environment through collaboration with colleagues across departments on facility improvement initiatives.
- Delivered comprehensive support to the maintenance supervisor performing skilled repairs and kept a continuous focus on safety and efficiency.
- Executed tasks within time and budget constraints.
- Enhanced guest satisfaction in facility areas by ensuring high standards of maintenance and cleanliness were met.
- Provided excellent customer service while addressing tenant maintenance requests promptly and professionally.
- Utilized a variety of power and hand tools to perform maintenance and repairs in accordance with safety requirements.
Cashier
A&P Supermarket
05.2014 - 06.2017
- Greeted customers entering the store and responded promptly to customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds, and resolving transaction issues.
Education
Associate of Science - Criminal Justice
New England College
Henniker, NH08-2018
High School Diploma -
Manchester Regional High School
Haledon06-2016
Skills
- Deal Closing
- Key Account Growth
- Sales Operations
- Upselling Strategies
- Industry Expertise
- Customer Service
- Reliability
- Excellent Communication
- Active Listening
- Relationship Building
- Professionalism
- Adaptability
Languages
Spanish
Native or Bilingual
Timeline
Director of Sales and Business Development
Allendale Senior Living
08.2024 - Current
High School Wrestling Coach
Manchester Regional High School
01.2023 - Current
Sales Manager
Brookdale Senior Living
05.2022 - 08.2024
Community Relations Director
Thrive Senior Living and Memory Care
06.2021 - 05.2022
Sales and Marketing Intern
Llanfair House Nursing & Rehab Center
08.2020 - 05.2021
Maintenance Assistant
Llanfair House Nursing & Rehab Center
06.2017 - 08.2020
Cashier
A&P Supermarket
05.2014 - 06.2017
Associate of Science - Criminal Justice
New England College
High School Diploma -
Manchester Regional High School
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