Ryan Provonsha
IT Support And Network Admin
Yucaipa,CA
Summary
Methodical network administrator with 15 years of experience in supporting server environments. Resourceful in managing network infrastructure and optimizing / right-sizing network environments. Capable in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Excellent communicator for interfacing with other teams, vendors and end-users.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
IT Coordinator / Network Administrator
Emerald City Pizza LLC
Washington
07.2008 - Current
- Implemented, migrated and supported a small/medium business domain network and Exchange e-mail service for 4 branch offices
- Coordinated a large project to rewire and upgrade 50+ Pizza Hut stores to a modern POS system
- Managed installation and maintenance teams
- Provisioned all the new technology and managed all computer system maintenance for the senior executives, branch offices and stores, including an additional 100 Pizza Huts
- Ongoing oversight of upgrades and maintenance.
Assistant Network Administrator and Support
BarclayDean Interiors
Bellevue, Washington
06.2005 - 07.2008
- Service and on-site support for a corporate network
- Planned/executed a major upgrade for all employee desktop systems, saving 27.5% on equipment costs
- Re-purposed/reconfigured servers, extensive network maintenance.
Employee
Micro, Seattle Pacific University
Seattle, Washington
06.2004 - 06.2005
- Direct support for all campus departments and staff
- Epair and troubleshooting of campus laptops, desktops and software
- Participated in replacement of 1/3rd of campus computers and student computer disinfection initiative
- Removed/recovered malware infections.
Education
BA - Philosophy
Seattle Pacific University, Calimesa JUSD
01.2001 - 01.2005
ROP Program A+ Certification - undefined
01.1997 - 01.2001
Skills
Network systems installation
Analysis and critical thinking
Network security oversight
Technical Analysis
Hardware knowledge
System upgrades
Effective communication
Network repairs and maintenance
Microsoft Exchange and 365
Servers expertise
Critical Thinking
Active Listening
Program installations
Infrastructure planning
Timeline
IT Coordinator / Network Administrator
Emerald City Pizza LLC
07.2008 - Current
Assistant Network Administrator and Support
BarclayDean Interiors
06.2005 - 07.2008
Employee
Micro, Seattle Pacific University
06.2004 - 06.2005
BA - Philosophy
Seattle Pacific University, Calimesa JUSD
01.2001 - 01.2005
ROP Program A+ Certification - undefined
01.1997 - 01.2001