○ 3+ years of experience and extensive knowledge in graphic design working with Adobe Photoshop, illustrator, InDesign and Canva.
○ Passionate and hardworking leader with a background in supporting, training, coaching and leading a team of 15 to 20 associates.
○ Creative and results driven worker with experience transforming retail spaces into visually appealing and high-performing environments as a Visual Merchandising Manager and Visual Merchandising Specialist.
○ Customer service professional with 4+ years of experience in resolving customer inquiries in a timely manner and delivering exceptional customer service.
Visual Merchandising Specialist
Lululemon, Austin, Texas
June 2024 - Present
○ Collaborate with leadership to transform visual merchandising concepts, contributing to recognition as a top performing store in the region.
○ Elevate guest interactions by consistently applying brand standards in product storytelling, strategic placement, and intuitive store navigation.
○Design and execute visually captivating product displays in line with company standards, driving sales performance as a XL store (16 million).
○ Lead visual merchandising transitions, including window displays, mannequin styling, signage updates, and seasonal merchandise adjustments, while effectively executing company-driven product initiatives and campaigns as directed.
Educator
Lululemon, El Paso, Texas
October 2023 - June 2024
○ Demonstrated a commitment to the brand's core values through product education and fostering meaningful connections within the community.
○ Designed and executed visual displays to elevate the store's overall shopping experience and aesthetic appeal.
○ Led a team of associates in efficiently processing and receiving inventory to facilitate the replenishment and management of stock.
○ Ensured a seamless end-to-end guest experience by conducting and executing market-relevant omnichannel programs (buy online/pickup in store) according to company standards.
Visual Merchandising Manager
Vineyard Vines, San Marcos, Texas
April 2021 - August 2023
○ Conducted a thorough analysis of sales reports for crew members, identifying trends and areas for improvement while setting strategic goals.
○ Supported the store manager in guiding a team of 15 to 20 associates, providing support in training through presentations, people development, and onboarding initiatives.
○ Delivered consistent and exceptional customer service to shoppers, driving sales through conversion and spread that led to meeting yearly goals by 20%.
○Evaluated seasonal clothing trends and statistics to strategically merchandise and organize the sales floor, contributing to top sales performance within the district.