Ryan Quinn
St Louis,MO
Summary
I'm a unique candidate who combines years of job experience in a corporate setting together with a freshly earned college degree. I love interacting with people and working as part of a team to accomplish high goals. I pride myself in being a motivated self-starter who has a strong desire to deliver the highest level of customer service for the company that I represent.
Overview
17
17
years of professional experience
Work History
Team Lead
Root 66 Dispensary
Des Peres, MO
02.2023 - 02.2024
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Assessed customer needs to provide assistance and information on product features.
Assistant General Manager
Natures Medicines Dispensary
St. Ann, Missouri
08.2021 - 11.2022
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Supervised critical budget implementations, employee reviews, training and scheduling for projects.
- Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
- Motivated and led team members to work together to achieve targets.
- Identified customer needs and delivered relevant product solutions and promotions.
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
- Oversaw payroll preparation and administration for staff.
Team Lead
GreenLight
St. Louis, MO
01.2021 - 06.2021
- Fostered positive employee relationships through effective communication, training and development coaching.
- Rotated through series of different stations each day based on team needs.
- Delegated daily tasks to team members to optimize group productivity.
- Integrated process improvements to increase overall workflow.
Budtender
Ascend Wellness Holdings, LLC
Collinsville, IL
02.2020 - 07.2020
- Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
- Oversaw sale of merchandise such as flowers, concentrates and edibles.
- Handled large volume of cash with high accuracy and security each day.
- Maintained updated cannabis knowledge through frequent communication with trusted coworkers and through self-research.
- Improved customer satisfaction by finding creative solutions to problems.
- Earned reputation for good attendance and hard work.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Learned every station (lobby, intake, POS, and vault) required to be considered an extremely versatile team player.
Driver
Uber Technologies Inc.
St. Louis, MO
12.2015 - Current
- Interacted with customers in a pleasant, cordial manner
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage
- Transported clients from their residence to requested destination
- Contacted customers prior to delivery to confirm and coordinate delivery times
- Demonstrated professional conduct with clients and families do deliver outstanding customer service
- Drove clients to events and programs according to the activity schedule
Accounts Payable Specialist
Hd Supply Inc.
St Louis, MO
04.2007 - 07.2014
- Addressed month-end closing functions for detailed reporting.
- Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
- Built client rapport by managing incoming and outgoing mail communication and resolving 100+ A/P inquires a day.
- Processed and reconciled 400+ purchase parts, raw materials, and freight invoices weekly.
- Liaised with vendors and customers to confirm information and address client issues.
- Assisted managing leaders to identify and eliminate non-value added tasks.
- Resolved vendor and employee inquiries about invoices and purchases in a timely manner through research.
- Gathered information and entered data into computer system.
- Collaborated extensively with auditors during preliminary and year-end audit processes.
Education
Bachelor of Science - Psychology
University of Missouri - St Louis
St Louis, MO2018
Skills
- Verbal and written communication
- Extensive computer knowledge
- Customer service-oriented
- Flexible schedule
- Motivated self-starter
- Bill payment
- Account management
- Accounts payable
- Effective time management
- Leadership
- Team-first mindset
Affiliations
Winner, 2022 Riverfront Times Best Dispensary (Nature's Medicines)
Member, St. Louis Gaelic Athletic Club (2007-present)
Coach, Bridgeton Athletic Association (7 and under Baseball)
Timeline
Team Lead
Root 66 Dispensary
02.2023 - 02.2024
Assistant General Manager
Natures Medicines Dispensary
08.2021 - 11.2022
Team Lead
GreenLight
01.2021 - 06.2021
Budtender
Ascend Wellness Holdings, LLC
02.2020 - 07.2020
Driver
Uber Technologies Inc.
12.2015 - Current
Accounts Payable Specialist
Hd Supply Inc.
04.2007 - 07.2014
Bachelor of Science - Psychology
University of Missouri - St Louis
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