Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Ray

Hurricane,WV

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience

Work History

Small Engine Repairer

Self Employed
01.2019 - 06.2021
  • Optimized workflow efficiency by regularly organizing tools and equipment within the workspace.
  • Enhanced workshop productivity by maintaining a clean, organized, and safe working environment.
  • Diagnosed and resolved complex mechanical issues for various types of small engines.
  • Maintained detailed records of all repair work completed, facilitating accurate invoicing and inventory management.
  • Demonstrated versatility in repairing various types of small engines including lawn mowers, generators, snow blowers, and motorcycles.
  • Performed thorough quality control checks on all completed repairs before releasing equipment back to customers.
  • Improved customer satisfaction by providing timely and efficient small engine repairs.
  • Consistently met deadlines for repair projects, ensuring minimal downtime for customers'' equipment.
  • Provided excellent customer service, addressing concerns and answering questions regarding small engine maintenance and repair.
  • Assisted customers with preventative maintenance tips to extend the life of their equipment and reduce future repair needs.
  • Tested and inspected engines to determine malfunctions, locate missing and broken parts and verify repairs using diagnostic instruments.
  • Lubricated, cleaned and repaired parts and components to carry out effective small engine preventive and reparative maintenance processes.
  • Changed out parts, fixed systems and refurbished elements to complete repairs on different types of small engines.
  • Removed, disassembled, inspected and completely renewed engines to perform complete equipment overhauls.
  • Identified root causes of engine problems to pinpoint trouble and determine optimal repair strategies.

Officer

Hurricane Police Department
10.2017 - 01.2019
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Answered emergency calls for help from citizens and business owners.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
  • Enforced traffic laws diligently, promoting road safety and reducing accident rates.
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
  • Conducted preliminary investigations at scenes of major crimes.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Apprehended offenders and conducted interviews and interrogations.
  • Apprehended suspects, read Miranda Rights, and transported offenders to jail.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Conducted searches of individuals, vehicles and premises.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Monitored traffic violations, issuing citations as necessary.
  • Checked vehicle equipment for proper functioning prior to use.

Office Manager

Glass Guys
09.2016 - 10.2017
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.

Drill Technician

Murray Energy
06.2013 - 06.2016
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
  • Enhanced operational efficiency, automating repetitive technical tasks where possible.
  • Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
  • Tested systems, noting issues and completing preventive maintenance.
  • Worked with diverse types of weather and ground conditions.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Maintained safe levels of coal bed methane gas for all of company mines.

Drill Technician

Consol Energy
06.2010 - 06.2013
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Streamlined inventory management, ensuring optimal levels of spare parts and materials at all times.
  • Enhanced operational efficiency, automating repetitive technical tasks where possible.
  • Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
  • Tested systems, noting issues and completing preventive maintenance.
  • Worked with diverse types of weather and ground conditions.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Maintained safe levels of coal bed methane gas for all of company mines.

Deputy

Marion County Sheriff Department
01.2006 - 06.2010
  • Maintained safety in high-stress situations by effectively diffusing conflicts and providing clear instructions.
  • Participated in ongoing professional development opportunities, staying current on industry best practices and emerging trends in law enforcement.
  • Collaborated with multiple departments to develop effective strategies for case management and resource allocation.
  • Conducted detailed investigations, gathering essential evidence to support legal proceedings.
  • Investigated incidents and crimes, collected evidence, and recorded witness statements.
  • Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Monitored criminal activity in community to identify suspicious activity.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Handled citation and traffic violation paperwork.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Assisted in special investigations and crime prevention programs.

Education

Bachelor of Arts - Criminal Justice

Fairmont State University
Fairmont, WV
05.2004

Associate of Science - Forestry

Glenville State College
Glenville, WV
05.2002

High School Diploma -

Hurricane High School
Hurricane, WV
05.1999

Skills

  • Attention to Detail
  • Problem-solving abilities
  • Customer Relations
  • Inventory Management
  • Quality Assurance
  • Problem-Solving
  • Time Management
  • Self Motivation
  • Professionalism
  • Multitasking
  • Reliability
  • Excellent Communication

Timeline

Small Engine Repairer

Self Employed
01.2019 - 06.2021

Officer

Hurricane Police Department
10.2017 - 01.2019

Office Manager

Glass Guys
09.2016 - 10.2017

Drill Technician

Murray Energy
06.2013 - 06.2016

Drill Technician

Consol Energy
06.2010 - 06.2013

Deputy

Marion County Sheriff Department
01.2006 - 06.2010

Bachelor of Arts - Criminal Justice

Fairmont State University

Associate of Science - Forestry

Glenville State College

High School Diploma -

Hurricane High School

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Ryan Ray